Junior Business Analyst, It

**Junior Information Technology Analyst**

**Full-Time Permanent**

**British Columbia**
- Vancouver Foundation acknowledges that we carry out our work on the lands of Indigenous nations throughout colonial British Columbia. Our office is located on the unceded, ancestral, and traditional territory of the x_ʷ_m_əθ_k_ʷə_y_̓ə_m (Musqueam), S_ḵ_wx_̱_w_ú_7mesh (Squamish) and Sel_̓_í_l_̓_witulh (Tsleil-Waututh) peoples._

**About Us**

Vancouver Foundation is a community foundation that serves Vancouver and all of BC. We bring together the generosity of donors with the ideas and energy of people and communities across the province. Every year we fund a diverse mix of grants, both large and small, that help to build healthy, vibrant, equitable, and inclusive communities. Considered a leader in responsive grantmaking and systems change, Vancouver Foundation is the most significant funder of charities in BC outside of government.

As a community foundation, we're committed to ensuring everyone has a place in our mission. We are on a journey to actively align all aspects of our work — both internally and externally — to our commitment to equity, inclusion, and a more just society.

**About You**

You are detail-oriented and passionate about analyzing data and system to improve organizational efficiency and effectiveness. You are a strong communicator and enjoy working with a variety of stakeholders on projects while supporting administrative and operational tasks.

You're ready to join us as we explore and shape how Vancouver Foundation might do even more to align justice, equity, diversity, and inclusion with our culture and our mission.

**About the Position**

This position reports to the Senior Manager, Systems & Digital Engagement, Information Technology and is responsible for supporting the administrative function of the Information Technology (IT) department as well as supporting organization-wide system and process improvements.

**Main Responsibilities**
- Provide IT admin support including department expense management, financial tracking, and budget reporting.
- Support onboarding of new staff in collaboration with IT Service Partner.
- Plan and oversee projects and support project managers with communications and planning, reporting, and tracking financials.
- Communicate with department stakeholders to understand and gather user requirements.
- Develop and analyze functional specifications for IT projects.
- Gather feedback from end users about system performance and training needs.
- Prepare reports and dashboards that further department development and pipeline activities.
- Liaise with IT service partners to clarify reporting requirements and to track performance metrics in-line with Service Agreements and Contracts.
- Support development of new IT methods and solutions for the Foundation while staying abreast of best practices and nonprofit trends.
- Advise management on technology and/or process gaps, risks, and avenues for improvement with respect to the Foundation's IT infrastructure.
- Support key stakeholders on how to best align IT systems with Foundation objectives.
- Coordinate, deliver, and evaluate support & training for various IT solutions and needs.
- Support & coordinate for the Data Governance Council, Super User Group(s), IT Steering Committee, etc. as required.
- Project coordination and analysis for IT initiatives.
- All other duties as assigned.

**Desired Experience/Education/Skills**

**Education and Experience**
- 1 to 3 years of experience in an IT-related position, not-for-profit experience preferred.
- Some experience in project coordination and business analysis preferred.
- Salesforce experience preferred.
- A bachelor's degree.
- Understanding of business practices.
- Excellent communication skills.
- Analytical mindset.
- Problem-solving aptitude.
- Knowledge of systems design, reporting, documentation & implementation.
- Interested in the latest developments in the information technology.
- Ability to work independently and knowledge of agile team structures.
- Excellent report writing and communication skills.
- Strong interpersonal and presentation skills.

**Core Competencies**
- **Accountability/Responsibility**:

- Models our values. Builds trust by being reliable and authentic. Follows through on commitments. Demonstrates a positive attitude and energy. Maintains confidentiality of personal and/or sensitive business information. Is dependable and reliable.
- **Client Focus** - Provides quality service to both internal and external clients. Proactively seeks to understand and strives to address client needs and/or issues. Seeks feedback from clients to identify opportunities for enhanced service. Maintains integrity even in challenging client situations.
- **Initiative** - Takes action proactively to address opportunities and challenges. Looks for ways to improve work practices. Respectfully challenges the status quo and current practices to incre