Customer Service Representative

2 weeks ago


Etobicoke, Canada Mitrex Full time

**Customer Service Representative**

**Mitrex, an Integrated solar and construction solution provider,** is looking for an experienced, full-time, permanent Customer Service Representative to support our sales and business development teams with client relations.

**COMPETENCIES**
- Must have 2+ years of experience in one or more of the following business development, communications, client relations and/customer service
- Must have excellent communication skills
- Must be a highly motivated individual with excellent interpersonal skills
- Must be organized, confident, goal-oriented, and have excellent time management skills
- Must be results-driven, and be effective working with a sales team and business development team
- Must have a professional appearance, demeanor, and be well-groomed
- Must be willing to invest time toward self-improvement in order to achieve and surpass goals
- Must have a passion for the industry, sustainability, and solar energy

**RESPONSIBILITIES**
- Use a customer relationship management [CRM] system to keep track of all your business development and client activities
- Provide periodic reports on client interactions, and other key performance indicators (KPIs)
- Work on special projects to exceed the development of a growing company
- Provide customer support and assistance to clients
- Provide support to our Independent Sales Representatives externally and internally with project management including, registration and project proposals, etc

**WHAT WE OFFER**
- Hourly wage of $22-$25/hr depending on experience
- An excellent opportunity for new graduates with some related experience
- Unlimited room for advancement and growth
- Backed by 20 years of experience through our parent company, GCAT Group
- Full-time and permanent position
- Extended medical and health coverage (including vision, dental, and life)
- Wellness program including free healthy foods, beverages and discounted gym and fitness class memberships
- Education Tuition Assistance
- Employee Work Perks Discount Program
- Bonuses
- Competitive RRSP Matching for tenured employees
- Free charging and reserved parking for electric vehicles
- Collaborative and diverse culture, open concept modern office space

**AODA Considerations**

**Process



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