Dental Receptionist

2 weeks ago


Cambridge, Canada Cambridge Dental Full time

**Overview**

**Responsibilities**
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule appointments, confirm patient visits, and handle cancellations.
- Maintain accurate patient records using electronic records systems such as Dentrix
- Answer phone calls professionally, addressing inquiries and providing information about services offered.
- Collect patient information and verify insurance details prior to appointments. This includes sending pre determinations.
- Assist with billing and payment processing as needed. This includes sending claims, managing Accounts Receivables and making follow up calls for payment/ Pre Ds.
- Ensure the reception area is clean, organized, and welcoming for patients.
- Collaborate with dental staff to ensure smooth patient flow throughout the office.

**Qualifications**
- Previous experience in a dental office setting is preferred.
- Proficiency in Dentrix and RecallMax or similar dental software is highly desirable.
- Strong administrative skills with a focus on accuracy and detail.
- Familiarity with phone systems and managing multi-line calls effectively.
- Knowledge of Dental terminology.
- Excellent interpersonal skills with the ability to communicate clearly with patients and team members.
- Ability to work in a fast-paced environment while maintaining professionalism and composure.

**Hours**
- 4 days a week
- M,T,W,Th
- 8 hour shifts with an hour lunch
- 1/ month - Saturday - 8am to2pm
- No Sundays
- 2 evenings [till 7pm]
- Approximately 30 hours per week

If you are passionate about providing exceptional patient care and have the necessary skills to thrive in a dental reception role, we encourage you to apply You will be part of a supportive team and we are all ready to help you have an easy transition into our office. We pride ourselves in providing work-life balance.

500$ Health benefits every 6 months, Vacation pay and Dental care offered. Yearly Reviews.

Pay: $18.32-$30.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

**Experience**:

- Canadian+Dental+Receptionist: 3 years (required)
- Canadian Dental office : 1 year (required)

Work Location: In person


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