Shop Manager

**FOREMAN / SHOP MANAGER - ELECTRIC MOTOR REPAIR & REWINDING**
Complete Electric Motor Repair Ltd. - Calgary, AB
Full‑time - Monday - Friday - 7:30 AM - 4:30 PM
**Compensation**: $40 - $52 per hour + performance bonus

About Complete Electric Motor Repair

We’re a Calgary‑based specialist in the repair, rewinding, and maintenance of electric motors **ranging from fractional horsepower units to heavy‑duty 500 HP machines**. Handling a **high volume of jobs** for both small local businesses and large industrial facilities, we’re known for technical expertise, quick turnaround, and rock‑solid workmanship. If you’re a hands‑on leader who can keep the shop organized, the team productive, and customers delighted, we want to meet you.
- Supervise daily shop operations, delegate work based on skill and load, and uphold quality standards.
- Generate accurate quotes, verify labour/material costs against motor‑replacement economics, and secure client approvals.
- Enforce electronic time‑tracking; audit discrepancies and coach team members as needed.
- Maintain job inventory, order parts, and negotiate vendor terms to optimize cost and turnaround.
- Update KPI dashboard by 10 AM each Monday and drive corrective actions on late jobs or re‑work.
- **Report directly to the owner** with concise weekly updates on KPIs, staffing, bottlenecks, and continuous‑improvement progress—owning overall shop performance.
- Mentor technicians, identify skill gaps, and coordinate cross‑training or external courses.

What You BringMust‑HaveNice to Have**5 + years managing a repair or manufacturing shop and leading a team5 + years hands‑on electric motor repair/rewind experience5 + years customer‑facing service and sales responsibilities**Strong financial literacy—comfortable reading a P&L and defending margins**Proven experience tracking employee time and managing job costs in a digital system**Journeyperson Electric Motor Systems Tech / Industrial Electrician ticket, Electric Motor Systems Technician (EMST) Certification**Working knowledge of electric motor fundamentals and repair terminology**Lean, Six‑Sigma, 5S, or other CI credentials**Excellent communication and organizational skills; proven ability to manage and develop staff**—**Solid work ethic with the ability to task‑shift quickly and stay calm under pressure**Proficiency with Excel or Google Sheets and a willingness to learn new cloud tools**Customer‑service mindset—able to set expectations, negotiate deadlines, and resolve issues promptly**Formal training in customer service or sales (CRM proficiency, Sandler/Dale Carnegie, etc.)Your First 90 Days
- **Day 30**: All technicians actively using the digital time‑tracking system; daily toolbox talk and 5S checklist introduced.
- **Day 60**: Smooth job flow—work orders moving without bottlenecks; quotes issued within 24 hours and customer expectations set in writing.
- **Day 90**: Backlog trimmed with 95 % of jobs delivered on or before promised dates; shop maintains a high 5S score and the team self‑manages workflow.

Why You’ll Love Working Here
- Competitive hourly wage **plus** performance bonus tied to shop KPIs.
- Comprehensive benefits (health, dental, paid time off, on‑site parking).
- Stable weekday shift; limited on‑call only for genuine customer emergencies.
- Small, owner‑operated environment where your ideas move straight to implementation.
- Direct access to decision‑makers and clear career‑growth pathways.

Ready to Raise the Bar?
- **Resume** highlighting leadership and financial achievements.
- **Brief cover letter** describing a process or quoting improvement you led.

Subject line**:“Foreman / Shop Manager - [Your Name]”**
- Complete Electric Motor Repair Ltd. is committed to a respectful, substance‑free workplace. We thank all applicants; only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

Pay: $40.00-$55.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- On call
- Overtime

Work Location: In person