Ecomm Fulfillment Centre Team Lead

7 days ago

Concord, Canada Grafton Apparel (Tip Top, George Richards and Mr. Big & Tall) Full time

**Grafton Apparel believes everyone deserves to look great We fit your body, your budget, your style and with the confidence you get when you look and feel great**

Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from over a century of heritage, today Grafton Apparel remains committed to the retail clothing industry by responding to the ever changing demands of the market. Not only do we understand the needs of our customers, we understand the needs of our people too We are truly committed to both our employees and our customers - a company that you will be proud to work for.Come join the team at Grafton Apparel where we are always looking for motivated, collaborative and product-driven individuals who are passionate about fashion and looking to grow and develop within our company.

**Job Summary**: As a Fulfillment Centre Team Lead you will ensure that the process of flowing merchandise through the warehouse is smooth and efficient. Reporting into the eCommerce Fulfillment Centre Manager, you will work as part of a team to deliver a great customer experience, with a focus on inventory accuracy and process efficiency

.**What you will do in this role**:

- Process orders and manage store fulfillment requests
- Manage and organize customer returns
- Process defective and return to vendor merchandise
- Assist with executing in-store transfers
- Ensure records are maintained and processed in a timely manner
- Assist in picking & fulfilling orders
- Assist with receiving shipments
- Maintain a clean and safe work area by participating in regular housekeeping duties
- Manage SFS (Ship-from-store)and Unable to Route Orders
- Lead and supervise a small team of fulfillment associates to ensure smooth and efficient operations.
- Train, mentor, and develop receiving associates on processes, safety, and best practices.

**Your Qualifications Include**:

- Great attention to detail and the ability to problem solve
- Awesome organizational and interpersonal skills
- Ideally 1 year in a similar role
- CPR/First Aid training would be an asset

**What we offer**:

- Comprehensive benefits package including dental, extended health care, life insurance and a health spending account
- EAP Program because we care about your well being
- A fun environment We like having a casual vibe while we take care of business
- Learning opportunities to help you grow and progress your career
- An unbelievable employee discount - too good to post
- Giving back is important to us. We support amazing charities by doing what we can to fundraise through events or by just helping

**Job Types**: Full-time, Permanent

Work Location: Hybrid remote in Concord, ON L4K 5C1

  • Business Development Executive

    2 days ago

    Concord, Canada 247 Fulfillment Full time

    **Job Overview**: We are seeking a Lead Generation Specialist to join our team at 247 Fulfillment. Your role will be to identify brands looking to partner with a Canadian fulfillment center to handle their logistics, fulfillment and shipping. **Responsibilities**: Generate leads for a Canadian fulfillment center. - Identify Canadian ecommerce brands looking...

  • Warehouse Manager

    5 days ago

    Concord, Canada 247 Fulfillment Full time

    Warehouse Manager – Ontario Are you the type of leader who thrives in chaos, loves order, and can turn a busy warehouse into a well-oiled machine? You might be the perfect fit if: You’re part of the 20% of people who get 80% of the results . You believe everything has its place—and you make sure it stays there. Organization is second nature. You bring...

  • Warehouse Manager

    2 days ago

    Concord, Canada 247 Fulfillment Full time

    Warehouse Manager – Ontario Are you the type of leader who thrives in chaos, loves order, and can turn a busy warehouse into a well-oiled machine? You might be the perfect fit if: You're part of the 20% of people who get 80% of the results . You believe everything has its place—and you make sure it stays there. Organization is second nature. You bring...

  • Account Manager

    6 days ago

    Concord, Canada 247 Fulfillment Full time

    **About Us**: 247 Fulfillment is a leading third-party logistics (3PL) provider based in Toronto, specializing in supporting brands with end-to-end logistics solutions. We offer a wide range of services, including eCommerce order fulfillment, inventory management, retail logistics, and Amazon FBA prep. Our mission is to provide exceptional, seamless service...

  • Warehouse Manager

    4 days ago

    Concord, Canada 247 Fulfillment Full time

    Warehouse Manager – OntarioAre you the type of leader who thrives in chaos, loves order, and can turn a busy warehouse into a well-oiled machine?You might be the perfect fit if:You’re part of the 20% of people who get 80% of the results.You believe everything has its place—and you make sure it stays there.Organization is second nature.You bring energy...

  • Warehouse Manager

    4 days ago

    concord, Canada 247 Fulfillment Full time

    Warehouse Manager – OntarioAre you the type of leader who thrives in chaos, loves order, and can turn a busy warehouse into a well-oiled machine?You might be the perfect fit if:You’re part of the 20% of people who get 80% of the results.You believe everything has its place—and you make sure it stays there.Organization is second nature.You bring energy...

  • Warehouse Manager

    4 days ago

    Concord, Ontario, Canada 247 Fulfillment Full time $60,000 - $90,000 per year

    Warehouse Manager – OntarioAre you the type of leader who thrives in chaos, loves order, and can turn a busy warehouse into a well-oiled machine?You might be the perfect fit if:You're part of the 20% of people who get 80% of the results .You believe everything has its place—and you make sure it stays there.Organization is second nature.You bring ...

  • Inventory Control Specialist

    4 days ago

    Concord, Canada 247 Fulfillment Full time

    You are a perfect fit for the job if you are:- The 20% of people who get 80% of the things done.- The person who believes everything has its place.- Organized. You have a drawer with labels in it that has a label on it that says "labels"- Energetic and optimistic. Your positivity is contagious.- Never without something to do. You'll go crazy at a boring...

  • Inventory Control Specialist

    4 days ago

    concord, Canada 247 Fulfillment Full time

    You are a perfect fit for the job if you are:- The 20% of people who get 80% of the things done.- The person who believes everything has its place.- Organized. You have a drawer with labels in it that has a label on it that says "labels"- Energetic and optimistic. Your positivity is contagious.- Never without something to do. You'll go crazy at a boring...

  • Inventory Control Specialist

    4 days ago

    Concord, Canada 247 Fulfillment Full time

    You are a perfect fit for the job if you are: - The 20% of people who get 80% of the things done. - The person who believes everything has its place. - Organized. You have a drawer with labels in it that has a label on it that says "labels"- Energetic and optimistic. Your positivity is contagious. - Never without something to do. You'll go crazy at a boring...