Stewarding Manager

Halifax, NS
Hospitality and Food Service
Management
Full-time

**Benefits**:
Health Insurance
Dental Insurance
Paid Time Off
Pension plan
Life Insurance
Disability Insurance
Employee Assistance Program
Wellness Programs
Commuter Perks
**THE ORGANIZATION**:
At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and connections between Nova Scotia and the world.
**THE POSITION**:
Reporting to the Sous Chef, the Stewarding Manager is responsible for ensuring the cleanliness, organization, and sanitation of all kitchen service areas by leading through others and driving team accountability. This role supports a safe, efficient, and high-performing culinary environment by providing stewarding team members with the tools, guidance, and support needed to meet operational standards. The Stewarding Manager fosters a respectful, inclusive, and service-oriented workplace, upholding hygiene and workflow standards while promoting accountability and professionalism. Flexibility is essential, as work schedules are driven by event and operational demands.
**THE DUTIES AND RESPONSIBILITIES**:
**Operations**:
Oversee daily stewarding operations, ensuring safe work practices and proper use of tools, products, and equipment.
Work closely with the Sous Chef and culinary team to align on priorities, activities, and schedules.
Properly assign and monitor tasks to ensure efficiency and compliance with organizational standards.
Ensure waste management practices meet internal policies and regulatory requirements.
Manage scheduling and uphold legislative, collective agreement, and company standards.
Stay responsive to changing event needs, adjusting priorities to support the broader event environment.
Support inventory control by addressing damages and low stock to maintain product quality and availability.
Step in to assist with stewarding tasks as needed, based on event demands and staffing.
Schedule and supervise shift leads to ensure balanced coverage and team support.
Perform other duties as assigned.
**Leadership**:
Collaborate with the Sous Chef to manage team performance and conduct, offering coaching and recognition, addressing concerns, and leading investigations when necessary.
Lead recruitment efforts to maintain staffing levels, actively participating in all stages of the hiring process.
Work collaboratively with other departments to support smooth service delivery and foster positive working relationships.
Set clear expectations for communication, collaboration, and alignment with organizational values within the team.
Model and enforce professional conduct, ensuring the team maintains reliability, readiness, and high standards of hygiene and grooming.
**Administration**:
Maintain all administrative processes within the department, ensuring work is completed accurately and on time.
Oversee employee documentation and lifecycle processes to ensure compliance and timely submission.
Manage scheduling, ensuring appropriate staffing levels are maintained throughout the shift according to operational requirements.
Oversee daily payroll submission and time tracking, addressing discrepancies proactively.
**Training & Development**:
Obtain and maintain all certifications required by the organization and applicable regulations to support operational readiness and compliance.
Engage in learning opportunities to support ongoing development and adaptability to operational needs.
Support continuous improvement by adopting new methods, technologies, and practices to enhance operational effectiveness.
Foster a collaborative work environment by contributing to team discussions, sharing knowledge, and encouraging participation from team members.
Oversee onboarding and training activities, ensuring essential information is shared clearly and continuous learning is encouraged across the team.
**Health & Safety**:
Promote and maintain safe work practices for transporting, using, and maintaining equipment and tools, ensuring the safety of team members, guests, and yourself. Address non-compliance appropriately and follow up on reported issues and repair needs.
Ensure safety hazards, near misses, and incidents are reported promptly. Take appropriate action when safe to do so and lead the investigation process to identify root causes and corrective measures.
Use and enforce proper use of Personal Protective Equipment (PPE) as required. Follow up on any violations or damaged PPE within the department or onsite to maintain safety standards.
**THE PERKS AND BENEFITS**:
3 weeks of vacation starting
Sick and personal days
Uniforms and PPE provided
Employee and Family Assistance Program (EFAP) available through Telus Health
Discounts
Fre