Account Manager

6 days ago

Edmonton, Canada CARO Analytical Services Full time

**CARO Analytical Services **is an employee-owned environmental, food and cannabis laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the government in testing our food source for potential pesticide exceedances, CARO provides the data essential to the success of these programs. CARO also happens to have a pretty awesome corporate culture thanks to a great team of employees who take their jobs seriously, but not themselves: We are charismatic scientists, driven to make the world safer and healthier.

**DESCRIPTION**: Account Manager - Edmonton, AB _(Full Time)_

As an Account Manager for CARO Analytical Services’ growing laboratory network, your main responsibilities will include:

- Client Project Support
- Act as client’s first point of contact for general inquiries, status updates, work order, analysis and all other questions or concerns.
- Setup and maintain client projects in LIMS.
- Respond/follow up on client feedback and problem-solving client concerns - appropriately escalate as needed and ICARs.
- Ensure special analytical requirements are communicated effectively to operations.
- Reporting/Invoicing & Bid Pricing.
- Initiate and follow up on data verification with clients and confirm COC discrepancies.
- Enter Bottle Order Requests on WooCommerce.
- Work Order Management
- Updating work orders with additional analysis and/or revisions.
- Data verification when requested by clients.
- Contact clients about delays
- Invoicing - ensure pricing is set correctly for work orders, correct bid applied, surcharges.
- Work Order Review, login and sample labelling (as needed).

**QUALIFICATIONS**:

- University or College degree/diploma in a related field is preferred.
- Previous account management and Industry experience is an asset.
- Energetic personality that can work independently in a fast-paced environment.
- An excellent understanding of client care and the ability to relate to a wide range of people.
- The ability to solve problems as they arise and to generate ideas.
- Detail orientated and good record keeping skills.
- Strong interpersonal and organizational skills.
- A polite, friendly and diplomatic manner.

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- customer service or account management: 2 years (preferred)
- working in a laboratory: 1 year (preferred)

Work Location: One location

  • Accounting Manager

    2 weeks ago

    Edmonton, Canada Hotel Equities Full time

    **Overall Responsibilities**: The **Accounting Manager** will be responsible for helping in supervising and managing a small corporate accounting team of accountants who in turn each are responsible for full cycle accounting of assigned client hotels. In addition, the Accounting Manager will also have some assigned client hotels and corporate books to...

  • Account Manager

    2 weeks ago

    Edmonton, Canada Charter Telecom Full time

    **About the Account Manager position**: We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. **Account Manager responsibilities are**: - Acting as...

  • Manager, Accounting

    2 weeks ago

    Edmonton, Canada College of Physicians and Surgeons of Alberta Full time

    **Recruiting Profile** **Position Title**:Manager, Accounting (Short-term Contract) **Department**:Operations **JE Band**:8 **Reports To**:Chief Financial Officer The Manager, Accounting oversees the preparation of monthly, quarterly and annual financial statements by the Accounting Team. Responsible for ensuring **Role **accuracy and completeness of...

  • Accounting manager

    3 days ago

    Edmonton, Canada Central Protection Services] Full time

    Explore accounting manager positions across Canada, a country with a strong financial sector. These roles involve overseeing financial reporting, managing accounting teams, and ensuring compliance with regulations. Opportunities exist within diverse industries including technology, manufacturing, and healthcare. Candidates should have strong accounting...

  • Manager of Accounting

    4 days ago

    Edmonton, Canada TOR Properties Full time

    **Join our team as a Manager of Accounting here at TOR Properties!** **About TOR Properties** As a family-owned and run organization based in Alberta & British Columbia (BC), we bring a family-first approach to all the services we offer, from Construction, Property Management, Manufacturing, and Independent Living for seniors throughout Alberta & BC. **As...

  • Accounting Manager

    2 days ago

    Edmonton, Canada PCL Full time

    At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry. We're also looking at what's next for you and how we can help you build a career you're proud of...

  • Accounting Manager

    3 days ago

    Edmonton, Canada PCL Full time

    At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry. We're also looking at what's next for you and how we can help you build a career you're proud of...

  • Accounting Manager

    5 days ago

    Edmonton, Canada MUTH ELECTRICAL MANAGEMENT INC Full time

    Muth Electrical Management Inc. is an established Electrical contractor with a specialty in the design build process. Founded in 1995, we pride ourselves on a safe work environment that values employees and the culture of excellence we are known for. **Key Responsibilities**: - Oversee and manage the day-to-day accounting operations, including accounts...

  • Manager of Accounting

    4 days ago

    Edmonton, Canada Vantage Living Full time

    **About TOR Properties** As a family-owned and run organization based in Alberta & British Columbia (BC), we bring a family-first approach to all the services we offer, from Construction, Property Management, Manufacturing, and Independent Living for seniors throughout Alberta & BC. **As Manager of Accounting** **Compensation**: $115k - $120k...

  • Account Manager

    5 days ago

    Edmonton, Canada Topco Oilsite Products Ltd Full time

    **Company Overview**: We are a dynamic and growing mid-size oil & gas company dedicated to excellence in exploration, production, and distribution of energy resources. With a strong commitment to sustainability, and community engagement, we are at the forefront of driving positive change in the industry. As we continue to expand our operations, we are...