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Supervisor, Youth Outreach
2 weeks ago
At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.
**Why You’ll Love It At Native Child**:
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short
- and long-term disability insurance.
- Access to Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- Learning and Development opportunities to fuel your professional growth.
- Maternity leave top-up.
- Generous Paid Vacation and Days-off.
- A Culturally rounded environment celebrating our roots.
**Position Summary**:
Reporting to the Manager of Youth, Employment and Training, the Supervisor of Youth Outreach is responsible for the integration and day-to-day coordination of outreach services. This position will be responsible for supporting community development and liaising with community stakeholders. The Supervisor will support all staff working on site, and in mobile programs, in delivering services through an integrated approach to service delivery.
**Key Responsibilities**:
- Provide direct supervision to outreach program staff; including hiring, determining work priorities, assigning duties, training, setting performance standards and conducting performance reviews.
- Support team development through relationship building, circle processes and clear communication.
- Continued development of expansive youth outreach to homeless youth including but not limited to precariously homeless and youth in encampments programming grounded in Indigenous culture and worldviews which are consistent with internal and external program standards and related funder guidelines.
- Ensuring staff and program support the distinct cultural needs of community members. This can include participation in ceremony, land-based practices and relationship with Elders and Traditional Knowledge Keepers.
- Working in relationship with the Supervisor of Native Youth Resource Centre and other NCFST leadership as needed to ensure seamless and coordinated service delivery.
- Providing conflict resolution and crisis intervention as needed.
- Collaborating with external stakeholders in program development, execution, and evaluation.
- Maintaining accurate and up-to-date files according to specified timelines, and provides written reports as required.
- Assisting in data collection and analysis to determine effectiveness of programs.
- Responsible for budgets and expenditures.
- Other related duties and responsibilities as required.
**Minimum Qualifications and Skills**:
- Post-secondary education in human services field and at least 5 years’ experience in a social service agency (preferably in outreach) and 1-year supervisory experience OR a combination of education and experience working with Indigenous peoples.
- Lived experience as an Indigenous person with the ability to transfer traditional knowledge and teachings, respecting the unique cultural distinctions and variations found throughout Turtle Island.
- Strong understanding and practice of Indigenous approaches to healing, including land-based practices and cultural knowledge.
- Knowledge of contemporary off reserve Indigenous realities, particularly as it relates to Youth. Ability to work within a team approach to service delivery.
**Preferred Skills/Capabilities**:
- Demonstrated understanding, and commitment to, integrating the Native Child and Family Services of Toronto Mission and values in to practice, service and relationships.
- Leadership skills to provide direction, guidance and advice to caseload carrying staff.
- Demonstrated ability to resolve conflicts, elicit cooperation, negotiate and to collaborate.
- Consultative and presentation skills to liaise effectively with community resources and services.
- Demonstrated ability to prioritise competing work demands and to manage a high volume of work.
- Excellent written and verbal communication skills.
- Demonstrated understanding of workplace health and safety practices and understanding of an employee’s responsibility under current legislation.
- Consultative and presentation skills to liaise effectively with community resources and services
- Program development skills.
- Computer skills for data management. Ability to work effectively with all levels of staff to maintain effective communication and working relationships, demonstrating strong interpersonal skills, tact, sensitivity and build strong internal and external relationships.
**About Native Child and Family Services of Toronto**:
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