E-mobility Service Support Specialist

5 days ago

Richmond, Canada ABB Full time

**E-Mobility Service Support Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
This role is to answer to our E-Mobility sales growth in the western region of Canada particularly around the city of Vancouver where we need to support actual installed base and future opportunities in the pipeline.

**Your responsibilities**:

- Reviews specifications, technical manual requirements, time required for office support and training required by the customer
- Handles post commissioning warranty activities
- Performs field assignments to solve customers’ operational problems, optimize the performance of their equipment and commission new equipment
- Works with Customer on field related problems
- Reviews, interprets and comments on technical specifications
- Recommends technical strategy and resolve technical problems
- Performs technical product support and key processes
- Performs field activities, including testing, inspections and site visits
- Maintains awareness of technical and market trends
- Participates in department administration
- Follows scheduling and administrative procedures
- Participates in technical training
- Participates in technical presentations
- Participates and follows Safety procedures and promotes a Safety environment

**Your background**:

- Bachelor of Electrical Engineering
- 2 years minimum of service experience in power generation, protection, transmission, distribution, power electronics, drives etc Electrical vehicle chargers experience would be considered an asset
- Ability to formulate solutions to technical problems, and assist on technical quotations and reports
- Able and willing to be called for Customer emergency situations and scheduled service calls requiring unsupervised work at customer sites
- Strong verbal and written communication skills English written and oral
- Strong interpersonal skills with customers and co-workers is extremely important
- Safety minded and proven safe work record
- Self-motivated and ability to work in a team environment as well as autonomously (as required)
- Strong computer skills: MS Office Suite, Linux environment would be an asset
- See problems as a challenge and be able to find solutions through research, peer networking and Centre of Excellence networking
- Must have valid driving license permit

**Benefits**:

- Retirement plan
- Healthcare plan
- Accident insurance
- Wellbeing program

**More about us**:

  • SaaS E-commerce Support Specialist

    23 hours ago

    Richmond, Canada Notify Me!™ Full time

    A tech-focused customer service company is seeking a Technical Customer Care Specialist to provide expert support for their e-commerce app. Ideal candidates should have over 3 years of experience in customer support, strong written communication skills, and a proactive approach to problem-solving. This specialist role emphasizes building deep product...

  • Operations Specialist, Mobile Services

    1 week ago

    Richmond Hill, Ontario, Canada Staples Canada Full time

    Some of what you will do:The Mobile Operations Specialist partners with stores, external and internal stakeholders to allow them to work smarter, learn more and grow every day. This role provides effective and efficient support to the Manager, Mobile Services by administering and executing various Operations programs in the telecom space. The successful...

  • Mobile Mortgage Specialist Assistant

    1 week ago

    Richmond Hill, Canada TD Securities Full time

    Join to apply for the Mobile Mortgage Specialist Assistant role at TD Securities. Work Location: Richmond Hill, Ontario, Canada Hours: 15 hours per week (minimum) Line Of Business: Personal & Commercial Banking Pay Details: $23.37 - $32.20 CAD per hour. TD is committed to fair and equitable compensation opportunities. Growth opportunities and skill...

  • Mobile Mortgage Specialist Assistant

    1 week ago

    Richmond, Canada TD Securities Full time

    Join to apply for the Mobile Mortgage Specialist Assistant role at TD Securities 3 days ago Be among the first 25 applicants Work Location: Richmond, British Columbia, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $23.37 - $31.20 CAD – TD is committed to providing fair and equitable compensation opportunities to all...

  • Mobile Mortgage Specialist Assistant

    1 week ago

    Richmond, Canada TD Full time

    Work LocationRichmond, British Columbia, CanadaHours15 hours per week (Part‑time)Line Of BusinessPersonal & Commercial BankingPay Details$23.37 - $31.20 CAD per hourJob DescriptionTD is growing their Mobile Mortgage Sales Force and is seeking performance‑driven individuals to join our dynamic team! A great specialized role to start your career within MMS...

  • SaaS Technical Support Specialist

    1 week ago

    Richmond, Canada Notify Me Full time

    A tech-driven company in Canada is seeking a Technical Customer Care Specialist to provide expert support for e-commerce merchants using their app. The ideal candidate will have over 3 years of customer support experience, particularly in SaaS or e-commerce environments. You will be instrumental in enhancing customer satisfaction through clear communication...

  • SaaS Technical Support Specialist

    24 hours ago

    Richmond, Canada Notify Me Full time

    A tech-driven company in Canada is seeking a Technical Customer Care Specialist to provide expert support for e-commerce merchants using their app. The ideal candidate will have over 3 years of customer support experience, particularly in SaaS or e-commerce environments. You will be instrumental in enhancing customer satisfaction through clear communication...

  • Retail Specialist

    2 weeks ago

    Richmond, Canada Shaw Communications Full time

    A little about us At Shaw, we’re proud to be leaders in a movement that brings affordability to Canadians. Our diverse mix of resourceful people really make us shine by helping millions of Canadians live their best wireless experience. In addition to a competitive compensation and great recognition programs, Freedom connects you with an incredible...

  • Retail Specialist

    5 days ago

    Richmond, Canada Shaw Communications Full time

    A little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...

  • Mobile Mortgage Specialist Assistant

    1 week ago

    Richmond Hill, Canada TD Full time

    Join to apply for the Mobile Mortgage Specialist Assistant role at TD. Be among the first 25 applicants. Work Location: Richmond Hill, Ontario, Canada. Hours: 15 hours. Line Of Business: Personal & Commercial Banking. Pay Details: $23.37 - $32.20 CAD. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth...