Pub Server

2 weeks ago

Vancouver, Canada Vancouver Lawn Tennis & Badminton Club Full time

**JOB SUMMARY**:
**RESPONSIBILTIES**:
Guest Engagement
- Greet and welcome guests with a warm and friendly demeanor.
- Foster a positive and inviting atmosphere, ensuring guests feel comfortable and valued
throughout their dining experience.
- Anticipate and respond to guest needs promptly and courteously.

Service Excellence
- Provide exemplary service by delivering orders accurately and efficiently.
- Demonstrate a thorough knowledge of the menu, including food and beverage offerings, to guide guests through their selections.
Maintain a keen awareness of dining room flow and collaborate with team members to ensure seamless service.
Feedback and Continuous Improvement
- Actively seek and welcome feedback from guests, understanding that constructive criticism is essential for personal and professional growth.
- Collaborate with colleagues and management to implement feedback and continuously enhance service quality.
- Proactively identify opportunities for improvement and contribute to the overall success of the team.
Team Collaboration
- Work collaboratively with kitchen staff, bartenders, and other team members to ensure smooth coordination of service.
- Communicate effectively with colleagues to maintain a positive and efficient work environment

**QUALIFICATIONS**:

- Minimum of 5 years of experience as a server in a fast-paced upscale dining establishment
- Exceptional interpersonal skills with a genuine passion for hospitality.
- Strong knowledge of food and wine, including pairings and service techniques.
- Ability to handle high-pressure situations with grace and professionalism.
- Excellent communication and active listening skills.
- Willingness to learn and adapt in a dynamic work environment.
- Open to receiving and implementing feedback for continuous improvement.
- Must be able to lift a minimum of 30 lbs.
- Must be able to stand for long periods of time in a fast-paced environment.

This is a unionized position paying a wage of $19.45 per hour to start.

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