Entry Level Customer Service Representative

3 days ago

Pickering, Canada 6ix Management Inc. Full time

6ix Management Inc. is an unmatched business development firm focused on delivering exceptional client and customer satisfaction. Located right outside of Toronto, our sprightly culture separates us from the rest With inimitable passion and dedication, there's no limit to what you can achieve.

The ultimate Entry Level Customer Service Representative will have a remarkable work ethic, a desire to be part of a growing energetic team, a willingness to learn and grow from entry-level, the ability to hold themselves as well as others accountable, and the capability to connect with a diverse group of clients and coworkers.

**Responsibilities as an Entry Level Customer Service Representative**:

- Front line support: effectively relaying information to customers informing them of current deals and promotions
- Develop a deep knowledge of the clients driving their vision, products, and services. Representing them with integrity and rectitude to increase sales and enhance profit margins
- Establish new relationships through a variety of networking opportunities
- Answer questions to help customers navigate a variety of effective solutions showing composure, resilience, and flexibility as customer needs evolve and problems arise
- Surpass personal and Customer Service Representative team sales targets
- Handle customer complaints, provide exceptional solutions and alternatives in a timely manner
- Enter and process confidential customer information accurately and efficiently
- Collaborate within a team as well as
- Report to, and work closely with the Manager of sales operations to improve and maintain sales operations and process efficiency

**Requirements of an Entry Level Customer Service Representative**:

- 1-2 Years of entry level customer support or sales experience
- Ability to work with a sense of purpose and exercise good judgment in stressful situations
- Superlative verbal and written communication skills
- Track record of over-achieving and reliability
- Effective time management skills, ability to multitask, and perform under pressure
- Grasp client and company knowledge quickly
- Enthusiastic and trustworthy moral compass

**Salary**: $38,000.00-$43,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

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