Client Support Worker, Casual

2 weeks ago

Red Deer, Canada Central Alberta Women's Emergency Shelter Full time

**Role**

**Responsibilities**:

- Provide telephone support, assessment and crisis intervention for women seeking assistance. Completing Crisis Call sheets and Violence Assessment forms as required.
- Provide walk-in support, assessment, basic needs, and crisis intervention for women seeking assistance.
- Crisis intervention includes conducting comprehensive safety plans with clients, both formal and informal as needed.
- Completing Intake paperwork and provide shelter tours to new clients as required.
- Provide information and referrals as appropriate.
- Assist clients with storage and retrieval of medications when requested by the client.
- Answer phone lines and direct calls as appropriate.
- Answering, screening, and assessing individuals at the front door.
- Ensure and maintain resident confidentiality, communicating the limits of confidentiality during service provision.
- Maintaining accurate files and case notes, demonstrating appropriate, objective, professional standards of documentation in timely manner.
- Distributing, recording, and replenishing bus tickets for clients as required.
- Assist clients with ordering cabs and providing cab chits as required.
- Packing-up, organizing and moving clients' belongings as required, with proper documentation.
- Contacting past clients regarding mail and belongings to be picked up with appropriate documentation.
- Responsible for keeping crisis desk and offices stocked with all necessary office supplies.
- Refilling the client binders with all necessary papers after departure.
- Keep all PPE, crisis response, first aid kits, and over-the-counter medications stocked, and document completed monthly inspections.
- Updating the day sheet and shift change documents as needed.
- Assist with housekeeping duties as required.
- Assisting clients with donations and basic needs items as required.
- Complying with all policies and procedure of CAWES to ensure the shelter functions smoothly and efficiently.
- Assist with training and mentorship to new staff, providing feedback to leadership team.
- Attends staff meetings as required
- Other duties as required.
- Attend seminars, workshops, and trainings as required.
- Participate in performance plan development and implementation.
- Participate with feedback in surveys and staff meetings to address what is working and what is needed, as needed.

**Qualifications**

**Education**
- Minimum grade 12 diploma.

**Experience**
- Experience with supporting survivors of domestic violence and/or human service field is considered an asset.

**Certification/Licenses**
- Criminal record check with a vulnerable sector check and child intervention record.
- First Aid Level C with CPR & AED is considered an asset, or willingness to obtain.
- ASIST is considered an asset, or willingness to obtain.

**Competencies**:

- Non-judgmental and empathetic.
- Confidentiality is an absolute requirement.
- Must have the ability to work in a high-stress environment.
- Must work well in a team setting.

**We are an equal opportunity employer and are encouraging all to apply.**

**Job Type**: Casual

Pay: $19.69 per hour

Schedule:

- 12 hour shift
- Day shift
- Night shift

Application question(s):

- Can you provide a current, clean criminal record and a vulnerable sector check?
- Do you have experience working in the human services sector?
- Are you willing and able to work night shifts?

**Education**:

- Secondary School (preferred)

Work Location: In person

  • Client Support Worker, Casual

    4 days ago

    Red Deer, Canada Central Alberta Women's Emergency Shelter Full time

    **Role** **We're excited to announce that we are moving and expanding our team! ** We are looking for qualified Relief Client Support Workers who share our passion for growth. As a Relief Client Support Worker (CSW), you'll be an essential part of CAWES, working from a trauma-informed framework. You'll play a vital role in supporting both our clients and...

  • Client Support Worker, Casual

    7 days ago

    Red Deer, Canada Central Alberta Women's Emergency Shelter Full time

    **Role** Working from a trauma-informed, feminist, anti-oppressive framework, a Relief Client Support Worker (CSW) is a crucial team member that plays an integral role within CAWES. A CSW provides support to clients as well as our team of Crisis Workers. This involves offering essential support, resources, and referrals for women and children in crisis,...

  • Social Diversion Support Worker

    1 week ago

    Red Deer, Canada Safe Harbour Full time

    **Social Diversion Support Worker - Casual** **Job Summary** As part of the Social Diversion Team, workers will respond to calls to assist individuals, many of whom are homeless or marginally housed, who are in a crisis, often related to intoxication or mental health concerns. Workers must assess situations, identify required needs, and transport...

  • Settlement Support Worker

    1 week ago

    Red Deer, Canada Catholic Social Services Full time

    **_Catholic Social Services is currently recruiting for a casual Settlement Support Worker in Red Deer that is _**_fluent in Arabic!_** **Job Summary**: As a Settlement Support Worker working in our Immigration and Settlement Services team, you will work closely within a team to support a smooth transition into Canada for our newcomers. In consultation and...

  • Client Support Worker, Full-time

    7 days ago

    Red Deer, Canada Central Alberta Women's Emergency Shelter Full time

    **ROLE**: The Client Support Worker (CSW) role is central to the client experience at CAWES. The CSW works with the Crisis Worker to directly coordinate supports and resources for the client. **Client Support - JOB RESPONSIBILITIES**: - Working from a trauma-informed, feminist, anti-oppressive framework while utilizing harm-reduction strategies with...

  • Support Worker

    5 days ago

    Red Deer, Canada Opadez Home Health Care Full time

    **About Us**: Opadez Home Health Care is committed to delivering diverse, personalized, and comprehensive health services to individuals of all ages, addressing specific care requirements. Our team of experienced professionals is unwavering in our commitment to providing holistic care that encompasses physical, emotional, and social well-being, ensuring our...

  • Housing Support Worker

    16 hours ago

    Red Deer, Canada Schizophrenia Society of Alberta Full time

    The Schizophrenia Society of Alberta (SSA) is a not-for-profit organization that improves quality-of-life for Albertans affected by schizophrenia and related disorders. Kentwood Place, located in Red Deer, is one of SSA’s 3 housing programs that provide housing for people living with serious mental illness. The SSA has an exciting career opportunity for...

  • Client Support Worker Full-time

    7 days ago

    Red Deer, Canada Central Alberta Women's Emergency Shelter Full time

    **Role** **We're excited to announce that we are expanding our team!** We are looking for qualified F/T Client Support Workers who share our passion for growth. As a Client Support Worker (CSW), you'll be an essential part of CAWES, working from a trauma-informed framework. You'll play a vital role in supporting both our clients and our Crisis Workers by...

  • Social Diversion Support Worker

    1 week ago

    Red Deer, Canada Safe Harbour Full time

    **Social Diversion Support Worker** **Job Summary** As part of the Social Diversion Team, workers will respond to calls to assist individuals, many of whom are homeless or marginally housed, who are in a crisis, often related to intoxication or mental health concerns. Workers must assess situations, identify required needs, and transport individuals to...

  • Casual Shelter Support

    1 week ago

    Red Deer, Canada Safe Harbour Society Full time

    Safe Harbour Society is adding to our Casual team supporting the Shelter. **Emergency Shelter** Safe Harbour Emergency Shelter (SH) is a low-barrier, housing focused, recovery-oriented shelter that serves some of the city’s most vulnerable people. At SH, we focus on providing a person’s basic needs, while doing everything possible to find them a...