F&b Associates/servers

2 weeks ago

Etobicoke, Canada Hyatt Place Toronto Airport Full time

About Us:
The soon to open Hyatt Place Toronto Airport, located minutes away from the Pearson International Airport combines style, innovation and 24/7 conveniences perfectly suited for today’s multi-tasking traveler. We pride ourselves on delivering a world-class hospitality experience combined with stylish accommodation, 24/7 convenience and intuitive service.

**Job Overview**

As a **Food & Beverage Associate** at the newly opening Hyatt Place Toronto Airport, you will be a key member of our hospitality team, delivering exceptional service across our restaurant, bar, breakfast, and guest dining experiences. You will ensure guests enjoy high-quality food and beverages, a warm and welcoming atmosphere, and attentive service that reflects Hyatt’s philosophy of caring for people so they can be their best.

**Key Responsibilities**

**Guest Service**
- Greet guests with a friendly, professional, and courteous manner, taking food and beverage orders promptly.
- Provide efficient service of meals, beverages, and breakfast offerings, ensuring consistency in quality and presentation.
- Build rapport with guests through genuine interactions; anticipate needs and respond to requests or concerns promptly.
- Assist guests with seating, replenishment of coffee and beverages, and service recovery gestures as needed.

**Food & Beverage Operations**
- Prepare and set up breakfast items, restaurant service stations, and bar areas according to established standards.
- Maintain safe food handling practices, ensuring all items are kept at appropriate temperatures and displayed attractively.
- Clear, clean, and reset tables promptly, maintaining a tidy and sanitary environment throughout service periods.

**Teamwork & Support**
- Perform side work, opening and closing duties, and ensure service stations are stocked and clean.
- Collaborate with kitchen, housekeeping, and other departments to deliver seamless guest experiences.
- Share guest feedback and sales opportunities with management to support hotel success.

**Safety & Compliance**
- Follow all company policies, brand standards, and food safety regulations.
- Maintain compliance with Occupational Health & Safety standards and proper use of PPE.
- Report unsafe conditions, accidents, or equipment issues immediately to management.
- Contribute to a safe and clean environment by removing trash, maintaining cleanliness, and adhering to “Clean as You Go” practices.

**Other**
- Support special events or banquet functions as required.
- Perform other duties as assigned by supervisors or management.

**Qualifications & Requirements**
- Minimum 1 year of experience in food service, hospitality, or customer service preferred.
- Assist with receiving, unpacking, and rotating stock; ensure proper storage of food and beverage items.
- Accurately process guest payments and follow cash/charge handling procedures as required.
- Smart Serve (alcohol service) and/or Food Handler certification required by local regulations.
- Strong interpersonal, communication, and customer service skills.
- Ability to multitask and remain professional in a fast-paced environment.
- Energetic, reliable, and detail-oriented with a strong commitment to teamwork.
- Ability to:

- Stand or walk for extended periods.
- Lift and carry up to 50 lbs.
- Bend, stoop, kneel, and handle serving trays, plates, and equipment.
- Work flexible shifts, including early mornings, evenings, weekends, and holidays.

Work Location: In person

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