Accessibility Services Support Assistant

**Competition Number**
- S181402P

**Position Title**
- Accessibility Services Support Assistant

**Position Number**
- S99315

**Employee Group**
- Staff

**Position Status**
- Regular Full-Time

**Start Date**
- 08/05/2025

**End Date (if applicable)**

**Department**
- Accessibility Services

**Additional Notes**

**Location**
- North Vancouver

**Working with us**
- At Capilano University, learners are our focus. Guided by the goals outlined in Envisioning and Illuminating 2030, employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.

**About the role**
- This is administrative, reception and testing invigilation work to support Accessibility Services. This position is primarily responsible for performing a variety of reception duties, arranging student appointments, creating, and organizing department records and providing customer service to students, the university community, and the public. While the role focuses primarily on Accessibility Services, it also provides parallel support as needed for Counselling Services and Learning Support (in coordination with staff roles in those service areas).

The incumbent is also responsible for testing invigilation while providing support to students with their use of assistive technology and software. Team coordination, communication, and adherence to confidentiality are required.

The incumbent receives direction from the Accessibility Services Coordinator, as well as guidance from the Divisional Department Assistant and the Accessible Technology and Exam Facilitator and reports to the Associate Vice-President, Student Success.

**SOME**ILLUSTRATIVE**EXAMPLES** OF**DUTIES**
- Manages enquiries, provides information on registering for Accessibility Services, arranges testing invigilation and makes referrals to the appropriate program, service, faculty, or staff.
- Organizes, updates, and maintains computerized departmental records, including databases and spreadsheets.
- Assists with arranging testing and required accommodations for students with disabilities by communicating with instructors and students.
- Assists with testing invigilation including those in the evening and on the occasional weekend.
- Supports students in their use of assistive technology and software in a test environment.

**Experience, competencies & qualifications**
- Completion of one year (approximately 30 credits) of post-secondary education in special education, rehabilitation or a related field.
- One year experience working with people with disabilities preferably at the secondary or post-secondary level, including experience with Assistive Technology.
- Preference for reception work experience.

**For more information**
- For more information please see the complete **job description**.

**Benefits**
- At Capilano University, we understand there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life.

Take a **sneak peek** to see what it is like to work at Capilano University.

Posting Detail Information

**Days and Hours of Work**
- Our standard work week is Monday to Friday, 8:30am - 4:00pm. This position will periodically include evening and weekend work during midterm and exam periods.

**Bridge Period (if applicable)**
- N/A

**Pay Group**
- 14

**Salary**
- $4,268.00 per month based on 35 hours per week (with increments up to $4,796.00)

**Union**
- MoveUP

**Job Open Date**
- 07/18/2025

**Job Close Date**
- 08/11/2025

**Open Until Filled**
- No