Room Attendant/housekeeping

2 weeks ago

Moncton, Canada Hampton Inn & Suites Moncton Full time

**SUMMARY**:
Under the supervision of the Housekeeping Manager, the Room Attendant(s) will thoroughly clean and service guest suites with a high attention to detail and assist with the hotel’s entire overall cleanliness.

**RESPONSIBILITIES**:

- Thoroughly clean assigned guest suites according to standards
- Familiar with departmental procedures and policies and ensure standards are adhered to
- Be in proper Room Attendant uniform (clean uniform, nametag, proper shoes)
- Maintain or replace all guest supplies and amenities, including lightbulbs
- Be helpful and courteous to guests, potential guests and team members
- Use cleaning products and materials correctly and with good care
- Be careful and correctly handle equipment (vacuums, carts etc.)
- Ensure Room Attendant cart is neat and tidy at all times
- Report any defects and safety hazards and be familiar with WHIMIS
- Familiar with the Fire Safety Plan and know your responsibilities in case of a fire/alarm
- Follow special cleaning instructions and directions from the executive housekeeper
- Adjust/set the room temperature controls in unoccupied suites
- Assist with training and developing other cleaning staff when asked
- Be efficient, effective and responsive with inquires and requests using good communication
- Work with supervisor (and maintenance) to ensure deficiencies and maintenance items are attended to
- Be familiar with hotel services offered
- Attend any training sessions or meetings (when asked)
- Ensure floor housekeeping storage areas are clean, maintained and organized
- Accomplish or assist with “Special Projects” or other cleaning tasks as required
- Other duties may be assigned by management

**REQUIREMENTS**:

- High school diploma is preferred
- Familiar with departmental procedures and policies and brand standards
- Familiar with WHMIS, Health and Safety, and emergency protocols
- Ability to lift up to 10 pounds periodically on a daily basis
- Physical mobility and stamina is required
- Ability to follow instructions and be detail-oriented
- Professional and friendly with all guests. Ability to achieve guest satisfaction
- Prior experience in housekeeping, cleaning, laundry or related jobs an asset

**Hampton Inn & Suites Moncton provided the following inclusive hiring information**:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**Job Types**: Full-time, Part-time, Casual, Permanent

**Salary**: From $15.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Overtime

**Experience**:

- housekeeping: 1 year (preferred)

**Salary**: From $16.00 per hour

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Moncton, NB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (preferred)

Work Location: In person

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