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Housekeeping Supervisor

2 weeks ago

Moncton, Canada Fairfield Inn & Suites Moncton Full time

**Summary of Position**:
To ensure standards of cleanliness, hygiene and tidiness are maintained throughout the hotel and to manage the housekeeping and laundry department efficiently to maintain standards and control costs.

**Duties & Responsibilities**:

- To ensure standards of cleanliness, hygiene and tidiness in all bedrooms, corridors, function rooms and public areas are maintained;
- Supervising the daily cleaning of assigned rooms, bathrooms, corridor areas and public areas to highest standards. This include changing bed linen, replacing towels, cleaning bathrooms thoroughly, vacuuming, mopping and dusting daily;
- Subject to levels of business the housekeeping supervisor may be expected to also service rooms
- Ensuring the upkeep of vacant rooms;
- Maintaining an orderly storage room and carts (stock carts and storage rooms);
- To ensure customer satisfaction is maintained by:

- Ensuring guest property left behind is logged and stored in a secure location for lost property.
- Resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Actioning any maintenance requests in order to comply with the hotel’s established quality standards and ensure guest satisfaction.
- To set and maintain standards of service commensurate with the standard of the hotel;
- Managing a stock control and ordering system to ensure availability of stock and cost control to maintain costs to a minimum.
- Attending any appropriate off and on the job training courses.
- Wearing a clean and suitable uniform and name badge at all times.
- Implementing the hotel’s good customer relations policy, including politely addressing guests and colleagues at all times.
- To ensure the department is operated within the Legal Framework by:

- Immediately reporting and documenting to management any observed of known safety hazards, conditions or unsafe practices and procedures.
- Carrying out any other duties as may be reasonably required by management.

**Job Types**: Full-time, Part-time

**Salary**: From $15.75 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift
- Holidays
- On call
- Weekend availability

Supplemental pay types:

- Overtime pay

Work Location: In person