Customer Service Representative

2 days ago

Moncton, Canada AM ESI LLP Full time

High School Diploma/GED.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Experience entering data into databases (ex: Excel)
- Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
- Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
- Basic keyboarding skills (for example: operate by touch the letter, number and symbol keys with mínimal errors)
- Basic Internet Explorer skills experience to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online
- Basic level PC skills experience (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, access information on-line, etc.).

Pay: $20.00 per hour

**Benefits**:

- Dental care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Moncton, NB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- customer service representative: 3 years (preferred)
- Data entry: 3 years (preferred)
- Microsoft Excel: 3 years (preferred)
- Microsoft Word: 3 years (preferred)
- keyboarding skills: 3 years (preferred)
- Internet Explorer skills: 3 years (preferred)

**Language**:

- French (required)
- English (required)

Willingness to travel:

- 75% (preferred)

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