Weekend Dispatcher

6 days ago


Mississauga, Canada Tandet Management Inc. Full time

Tandet is looking for a daytime dispatcher out of **Mississauga, ON**. This is position is an “In-Office” position, Monday and Friday 9am to 6pm, remote on call from Friday 9pm to Sunday 9pm.

As a dispatcher at Tandet you will be **responsible for**:
**Drivers**
- Effectively communicate instructions so that drivers are able to perform their duties in a safe and productive manner.
- Listen to all driver concerns and act on them appropriately as they relate to: Safety, Drivers ability to perform their duties effectively, opportunities that would increase efficiency for both the Company and the customer and dispatch drivers using a fair and consistent approach

**Equipment**
- Coordinate the daily assignment of company and contracted equipment to maximize equipment utilization.
- Coordinate the servicing of equipment as required with the shop personnel.
- Ensure trailer interior washes are completed on time.

**Order Management**
- Ensure all orders are recorded in the dispatch management system in an accurate and timely fashion.
- Ensure notes and other activity items relating to orders are communicated to customer service reps.

**Customer Service**
- Ensure all customer requirements are met, and any changes or deviations are communicated immediately to the customer and other pertinent parties
- Bring any service failures to the attention of the customer service department and your direct manager

**Safety and Regulatory**
- Ensure that the driver has can complete each load safely and within the Hours of Work regulations
- Ensure that assigned equipment is properly licensed for the jurisdiction and the job requirements.
- Ensure that customer payload requests match the legal carrying capacity of both the equipment and jurisdiction of travel.

**SKILLS**
- Sound knowledge of the transportation industry
- Experience in bulk commodities is desirable
- Excellent communication skills
- Self-motivated and able to work with mínimal supervision
- Experience in computerized environment

**Job Types**: Full-time, Permanent

**Salary**: 55,000 - 70,000 per year

**Benefits**:

- Employee assistance program
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

**Schedule**:

- 8 hour shift

**Experience**:

- Dispatching: 1 year (preferred)

**Work Location**: In person

Pay: $55,000.00-$60,000.00 per year

Ability to commute/relocate:

- Hamilton, ON L8H 2Y7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you comfortable with an on-call shared schedule?
- Do you have knowledge of commercial hours of service regulations?
- Do you have knowledge of transportation of dangerous good?

**Experience**:

- Bulk Tank Dispatch: 2 years (preferred)
- Cross Border Dispatch: 1 year (required)

Work Location: Hybrid remote in Mississauga, ON L5T 2R2


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