Driver Guide with Class 2, Columbia Icefield

1 week ago

Jasper, Canada Banff Jasper Collection by Pursuit Full time

Compensation:
The wage for this position is $24 / hour.

What will be your daily pursuit?:
As a Driver Guide you will contribute to making the Columbia Icefield Adventure and Columbia Icefield Skywalk experiences as memorable, entertaining and informative as possible for guests visiting from around the globe. A Driver Guide is responsible for safely operating various types of coach buses and unique Ice Explorer vehicles while delivering high quality interpretive tour content in a professional and interactive manner, meeting the service goals and expectations of Pursuit.

What perks can you expect?:

- 15 per day housing and meals (based on double occupancy)
- $500 referral bonus for each peer referred.
- An end of season performance bonus of up to $1.00 for every regular hour worked once you complete your contract
- Work in a dynamic, culturally diverse team from around the globe
- Work experience in an iconic, unforgettable, and inspiring location
- Free access to Pursuit attractions for staff and family, send a friend at half the price
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- The chance to work in an inclusive culture and make life-long friends
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations
- Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?:

- Providing guests with a full tour on the local area
- Coordinating guests and tour groups on/off Coaches and/or Ice Explorers
- Guest Surveying
- Mechanical pre-trip/post-trip of assigned Coach or Ice Explorer
- Responsible for the safe and proper operation/care and upkeep of your daily assigned Coach/Ice explorer throughout the operating day including
- Daily servicing/cleaning of the interior/exterior of assigned Coach or Ice Explorer and assisting as required for exterior cleaning
- Ensuring all windows are kept clear and clean throughout the operating day
- Avoiding both physical and mechanical damage to the equipment
- Ensuring passengers are not in areas where vehicles are moving and properly seated during the tour
- Responsible for safely loading and unloading passengers on your coach being at the coach entrance at all times when passengers are loading/unloading
- Rotating cleaning schedule of the Transfer Bay area’s, including washroom area and garbage clean up;
- Supporting Colleagues and Loading Staff with additional interpretive information, managing tour groups, tour departures and arrivals, loading and unloading of Coaches and Ice Explorers
- Communicate with co-workers and management, forwarding observations and comments in a timely fashion
- Uphold the high standard of environmental stewardship expected for all employees
- Other duties as assigned

What skills and experience do you need for this job?:

- Class 2 License with (air brake) Q endorsement, Required (References Required)
- Past Experience driving a coach bus, required
- Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position
- Dedication to operating in a safe, reliable and courteous manner during the Class 2 licensing process and at _all times_ while working as a driver. Driving responsibly above all else and adapting the driving to road and weather conditions.
- Guest service-oriented mindset and a passion for delivering memorable experiences
- Ability to think on the fly and outside the box to solve problems with a positive attitude
- Second language, an asset
- Fluent and articulate in English, able to communicate and comprehend over two-way radio, required;
- Must be capable of manual duties (bend, stoop, squat and stretch), required
- Must enjoy working outdoors, even in challenging mountain weather conditions
- Ability to think outside the box with a positive attitude, and problem solving skills
- A fantastic sense of humor as well as a friendly, mature, energetic personality
- Commitment to become an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
- Mature, energetic, dependable and self-motivated
- Enjoy working with a team in a busy, fast-paced environment
- Must enjoy working outdoors, even in challenging mountain weather conditions
- Comfortable working on your feet for extended periods in an outdoor environment. Be prepared for all types of weather (Snow, Rain, Wind, Hail) at all times. The weather changes quickly at the Columbia Icefield.
- Must meet the Organization grooming and appearance standards
- To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
- Standard First-Aid or higher an asset

What will your work environment be like?:

- Typically, 5 days on/2 days off
- 6 days on/1 day off during Peak Period

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