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Customer Service Representative

5 hours ago

Markham, Canada ASI Corp Full time

ASI Corp is hiring for a Customer Service Representative position in our Toronto, Ontario, Canada Office. The Customer Service Representative will focus on RMA/RTV for Customer Service Department.

**Salary**:
ASI offers a very competitive salary depending on experience.

**Benefits**:
ASI Corpdemonstrates our commitment to the health of our employees by offering all full-time employees a full complement of medical, dental and vision coverage.

**Responsibilities**:

- Unpack and check goods received against purchase orders or invoices.
- Put product away accurately into warehouse inventory locations.
- Accurately move and consolidate product.
- Maintain records of received goods and rejects unsatisfactory items.
- Complete pick functions.
- Accurately pick product based on part number and quantities on assigned pick lists.
- Maintain records of merchandise shipped.
- Report discrepancies accurately.
- Answering the customers phone call in a professional manner.
- Meet and maintain department productivity standards.
- Keep warehouse area neat and clean.
- Work with safety and efficiency in mind and report workplace hazards.

**Requirements**:

- Customer Service/RMA/RTV experience.
- Good computer knowledge & math skills.
- Excellent communication skills.
- Computer wholesales experience a plus.

About Us:
Founded in 1987, ASI Corp. is a national distributor of IT hardware and software products, maintain 9 sales/warehouse locations in the US and Canada. For over 35 years, ASI has continually taken a lead role in setting new standards in the distribution of IT solutions and value-add services. Today, ASI carries over 150 product lines and has over 10,000 of the most in-demand products.

ASI Corp is an equal opportunity employer (EOE).

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)