Agent - Accounts Receivable (6 Month Contract)

2 weeks ago

Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

**KEY RESPONSIBILITIES**:
**Collection**: responsible to reconcile, collect and follow-up on all outstanding accounts in a pre-set period of time.
Responding and handling daily phone calls from customers.
Answer to queries related to invoices for travel agents, customers and staff.
Responsible in providing outstanding Customer Service to external and internal customers.
Establishing relationships with the Travel agents and other departments within the company.
Analysis and reconciliation of accounts.
Responsible for commission payout, overpayments and other refunds as per prescribed deadline.
Execute Program modification adjustments and refunds.
Control of the non-ticketed report in order to assure ticket issuance (daily).
Ensure that all credit card charge backs and inquiries are actioned, collected and responded prior to deadline specified by the credit card company.
Executing daily cash receipts deposits and bank preparation.
Reconciliation and validation of Bulk payments on a weekly basis
Reconciling and balancing ASR reports expedited by travel agencies on a weekly basis.
Action daily queues from reservation systems.
Responsible in verifying, validating and making necessary adjustments on the monthly Sales journal.
Coordinate the operational activities of all regular bookings.
Manual verification and removal of ACV EBB and Supplier EBB that does not meet conditions.
Document accurate records with regards to all aspects of the group including payments received, refunds issued and all back-ups.
Assist in reconciling group files prior to ticket issuance and release of commission.
Assist Superiors by suggesting improvements and new ideas in AR daily functions
Perform other tasks assigned by immediate superior
Ensure group queue is actioned daily, invoiced, collected and contract received;
EXPERIENCE AND KNOWLEDGE

General accounting knowledge with at least two (2) years experience in an Accounts Receivable department or equivalent.
Knowledge of other Department functions within the company.
Knowledge of Excel and Word.
Bilingual is a must (English and French).
Ability to work under pressure and Multitask.
Ability to work in a team environment, as a contributing member to attain department goal.

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