Immigration Case Specialist/ 移民文案专员

2 days ago


Montréal, Canada New Direction Canada Inc. Full time

As a Case Specialist, you’ll be part of a friendly and collaborative team that values integrity, inclusivity, and client success. If you’re passionate about helping people navigate their immigration journey while working in a positive and growth-oriented environment, we’d love to hear from you

We welcome new grads with a bachelor’s or master’s degree to apply

**Responsibilities**:
2. Research immigration policies and necessary documents using online resources, and connect with IRCC, MIFI, and other government authorities by phone to get accurate details and clarify any questions.

3. Verify all applicant-provided information to ensure accuracy and completeness before final review.

4. Stay on top of deadlines while ensuring all work is completed accurately and to a high standard.

**Requirements**:
1. A Bachelor’s degree is required; a Master’s degree or higher is a big asset

2. Strong oral and written communication skills in English and/or French; Fluency in Mandarin is required

3. Proven analytical and logical abilities, with excellent communication, organizational skills and problem-solving skills

4. Detail-oriented, proactive, and capable of working both independently and collaboratively within a team environment

5. Ability to perform effectively under pressure, demonstrate a strong sense of responsibility and efficiently manage inquiries and problem resolution

新枫向留学移民公司(New Direction Canada Inc.),是在加拿大魁北克省移民(Ministry of Citizenship and Immigration)及教育(Ministry of Education)主管单位备案并受其监管,聘请具有加拿大移民顾问协会(Canadian Society of Immigration Consultants)持牌移民顾问,专业从事加拿大院校申请咨询业务,以及留学生学习生活相关配套业务的教育机构。机构总部位于魁北克省蒙特利尔市。

作为一名文案专员,您将加入一个友好协作、重视诚信、包容和客户成功的团队。如果您热衷于在积极向上、注重成长的环境中帮助人们顺利完成移民之旅,我们期待您的加入!

我们欢迎应届毕业生投递申请!

**工作职责**:
1. 准备并填写申请表,起草个性化提交信函和声明,并审阅客户文件以提取关键细节。主动跟进任何缺失或未完成的信息,确保流程顺利进行。

2. 利用在线资源研究移民政策和必要文件,并通过电话联系IRCC、MIFI和其他政府部门,获取准确信息并澄清任何疑问。

3. 在最终审核前核实所有申请人提供的信息,确保其准确性和完整性。

4. 严格按时完成所有工作,确保所有工作准确、高标准地完成。。

**岗位要求:**
1. 要求具备学士学位;硕士或以上学位尤佳

2. 具备良好的英语和/或法语口头和书面沟通能力;普通话流利

3. 具备优秀的分析和逻辑能力,以及出色的沟通、组织和解决问题能力

4. 注重细节,积极主动,能够独立工作,也能在团队中协同工作

5. 能够在压力下有效工作,表现出强烈的责任感,并能高效地处理咨询和解决问题

Pay Structure: Salary + Bonus

Working Schedule: Monday to Friday

Work Location: 1440 Saint-Catherine St W Unit 500, Montreal, Quebec H3G 1R3

Pay: $16.50-$30.00 per hour

Expected hours: 35 - 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Company events

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Language**:

- Mandarin (required)

Work Location: In person

Expected start date: 2025-07-01



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