Manager, Information Management

**Career Opportunity**

The Region of Waterloo is currently recruiting for a:
**Full-Time Manager, Information Management & Privacy**

Department: Planning, Development & Legislative Services
Division: Council & Administrative Services
Hours of Work: 35 hours per week
Location: 150 Frederick St. Kitchener

**Our Story**:
Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving, and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy, collaborative environment of learning, respect and innovation.

This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people's lives through the work that we do. We are looking for people like you to help make it happen.

**Our Team**:
We are a progressive regional government providing critical programs and services that make a difference in our residents' lives every day. From public health, emergency services and long-term care, to community housing, the arts and environment, from transit to planning, and from infrastructure to culture, we build community in so many ways.

Regional Council has a bold and compelling vision to build a world-class community. At the Region of Waterloo, we work towards that vision daily and strive to improve the lives of all 630,000 residents by delivering critical, high-quality and inclusive services.

This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people's lives through the work that we do. We are looking for people like you to help make it happen.

**The Opportunity**:
Reporting to the Director, Council & Administrative Services/Regional Clerk, this exciting opportunity would be well suited for an enthusiastic, creative, and collaborative self-starter who thrives in an environment of innovation and change.

**Duties/Responsibilities**:

- Supervise Information & Privacy Analysts, technicians, and students.
- Administer contracts with consultants and vendors.
- Provide expertise and advice to the corporation and Council.
- Supervise the corporate electronic and non-electronic information management program, including overseeing the creation, maintenance, transfer, retrieval and disposal of records.
- Supervise policies, strategies, and processes to ensure corporate compliance with legislation/requirements.
- Supervise freedom of information responses and appeals and prepares annual reports to be submitted to the province.
- Assist clients with privacy breaches and incidents, and reports to the privacy commissioner as required.
- Supervise the day-to-day operation of the corporate electronic document management system.
- Identify, evaluate, and recommend enhancements, and implement practices to protect information assets.
- Supervise advisory and training services and maintain records on privacy impact and threat risk assessments.
- Provide recommendations on policy development and department-specific requirements.
- Coordinate plans and activities with clients.
- Supervise/perform policy and legal compliance reviews and audits.
- Supervise and provide advice on projects, strategies, and initiatives, including emergency planning and disaster recovery.
- Review, identify and analyze the impact of emerging legislation on the collection, use, and disclosure of personal information.
- Administer program budget, approve the purchase and cheque requisitions, and prepare and administers service contracts.
- Respond to inquiries and complaints from the public, businesses, and organizations regarding freedom of information requests and access to information issues.
- Chair working groups (e.g., privacy advisory committee).
- Knowledge and skill normally acquired through a related university degree (e.g., information studies, archival studies, public administration) plus progressively responsible related experience.
- Knowledge of records and information management systems, theories, practices, and procedures, and related information technology.
- Ability to oversee day-to-day maintenance of the corporate electronic document management system, design and customize systems, understand technological systems and information/protection, and operate help desk tools.
- Knowledge of and ability to comply with policies, procedures, related by-laws and legislation and collective agreements.
- Knowledge and understanding of municipal organizational structures, systems, and services.
- Analytical, project management, research, and continuous improvement skills.
- Leadership, human relations, communications skills and political acuity to supervise, train, develop, motivate, and support staff.
- Ability to promote the program