Front Desk Receptionist

**Front Desk Person Role Overview**

The Front Desk role is designed to ensure the Corporate Objectives of maximizing profitability and Owner, Guest & Staff happiness for their resort by following the 3V Philosophy of Visibility, Velocity and Value. The Front Desk person is a strong sales driver, profit focused and people oriented.

This Position is key to managing administrative activities in the Welcome Centre building and sustaining positive relationships, ensuring customer satisfaction and strong financial returns for investors while generating revenue through chargeable owner maintenance jobs plus through concession and add-on sales.

**Skills**

A Front Desk Person should possess strong time management skills with the ability to perform multiple revenue generating opportunities and providing resort support with potential owners, existing owners and rental guests.

**Responsibilities/Accountabilities**

The Front Desk Person role is to ensure the maximum profitability of all incremental business activities, while providing customer satisfaction through high standards of service and positively impacting the overall customer experience.

The Front Desk Person’s responsibility will include but not limited to the following:
1. Check In
- 2. Check Out:
3. Post Check out

4. Concessions

The Front Desk Person must strive to support a safe, clean and well-maintained resort to our daily, weekly and annual guests by supporting the resort team as required below.

Welcome Centre Cleaning - Entrance, interior, washrooms, signage

Signage updated to promote add on services

Incident Report management

The Front Desk Person is responsible for the accuracy and completion of all resort related administration, paperwork and document requirements including:
Front desk management

Visitor Sign In

Deliveries

Reports

Great Blue ResortsFamily Traditions Start Here

Come and be part of our one family, one team, one companyGreat Blue Resorts.

**Job Types**: Part-time, Fixed term contract, Seasonal
Contract length: 6 months
Part-time hours: 18-20 per week

**Salary**: $15.50-$18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Employee assistance program
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Perth, ON K7H 0J3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person