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Quality & Reliability Electrical Specialist

3 weeks ago

Terrebonne, Canada La Compagnie Électrique Lion Full time

Innovative manufacturer of zero-emission vehicles
North America's leader in transportation electrification
**It's all about us**
Every day, in our own way, we contribute to improving our environment and our society.

**Come and design the future with us**

**Why join our team?**
- You'll work in a stimulating and constantly evolving environment (no chance of getting bored with us)
- We simply understand. Your family and your health come first
- Your schedule is flexible and we trust you
- We've got insurance (Béton) and a great employee assistance program
- There are no limits to your career potential at Lion

**What's your role?**

In collaboration with the Team Leader - Reliability, the Quality and Reliability Specialist's mandate is to support service engineering and the entire after-sales service department in meeting customer needs while studying vehicle-related issues.

**On a daily basis, you will**:

- Lead root cause analysis projects and coordinate the implementation of corrective action plans;
- Create and analyze performance indicators (KPIs) to track improvement and identify opportunities in both products and processes;
- Develop quality assurance standards and business processes in the service engineering sector;
- Support continuous improvement initiatives concerning products, tools and processes;
- Resolve supplier quality issues affecting product reliability;
- Monitor effectiveness of procedures, maintain problem database and provide progress reports to management;
- Provide training and support to team members on core systems, policies, procedures and processes;
- Support any other activities agreed with the manager.

**What do you need to succeed in this position?**

**Knowledge**
- Good knowledge of electrical, mechanical and software systems;
- Good knowledge of quality assurance terminology, methods and tools;
- Good knowledge of continuous improvement tools such as Lean Six Sigma, Process Mapping, RCA, PDCA, 5 Whys;
- Excellent IT skills, including database management, Office 360, SmartSheet;
- Knowledge of automotive mechanics, an asset.

**Skills**
- Good written and oral communication skills (French and English);
- Excellent analytical, problem-solving and decision-making skills;
- Ability to relate to and deal with stakeholders at different levels within the organization and with our customers.

**Skills and attitudes**
- Demonstrate a proactive and entrepreneurial approach in a fast-paced environment;
- Demonstrate good analytical skills;
- Ability to synthesize information;
- Demonstrate rigor;
- Team spirit.

**Required training and experience**
- Bachelor's degree in engineering (or equivalent) in a relevant field;
- Minimum 3 years' experience in a related role or function;
- Experience interacting with suppliers and third parties an asset.

**now We can't wait to talk to you**

**Job Benefits**:

- Flexible work schedule
- Group insurance coverage
- Opportunities for advancement
- Recognition of years of service
- Access to professional development
- Competitive salaries
- Exceptional work environment