Data Analyst

Reporting to the Manager of Student Information Services (SIS) & Prospect and Applicant Relationship (PAR) Teams, the Data Analyst works closely with the manager, coordinators, team members and ITS, Marketing & Communication, and information asset content owners to develop insights related to the performance of information assets and SIS/PAR business processes. They do this by combining data from numerous sources, such as Enterprise Data Warehouse, NAIT.ca, ServiceNow, SalesForce, Campus Solutions, GeneSys, to produce meaningful analyses and actionable insights. These insights are key to improving the student service experience at NAIT.

**Key Responsibilities**:

- Query or request queries from source systems, such as NAIT.ca, ServiceNow, SalesForce, Campus Solutions, GeneSys. Identify the correct fields, and potentially tables and relationships in these requests. Have a clear understanding of the meaning of each row returned in the query. Identify the appropriate keys. Cleanse the data of any formatting and data quality issues. Transform the data into an appropriate reporting schema, such as a star schema. Maintain metadata and data definitions.
- Explore data visualizations to identify key insights. This includes identification of poor performance, and deeper analysis to uncover the root cause of performance issues.

**Skills & Abilities**:

- Basic knowledge of Power BI.
- Knowledge of data functions in Excel.
- Knowledge of business intelligence fundamentals.
- Knowledge of data visualization best practice.
- Ability to perform data storytelling.
- Ability to communicate in business language with business stakeholders.
- Ability to interpret and explain data insights to a non-technical audience.
- Ability to work independently and as part of cross-functional teams.
- Excellent time management and organizational skills.
- Ability to quickly learn when facing new problems or situations.
- Courage to express what needs to be said.

**Qualifications**:

- Post-secondary degree, in a related field required.
- Data Analyst certification required.
- 2-3 years of experience working with data or other diverse business process systems preferably in a post-secondary environment preferred.
- Experience in presenting data to a variety of audiences preferred.
- Equivalencies will be considered.

**Remuneration**: $2,694.13 - $3,613.98 biweekly, plus a comprehensive benefits package (classification - Advisor/Specialist II).
- This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement_

**Please submit a resume and cover letter to be considered for this opportunity.**

**About NAIT**

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 12 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

At NAIT, you are part of a community that makes a difference in the lives of students, staff and industry clients and partners. The NAIT culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. We are committed to equity, diversity and inclusion and are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada.

**What we offer**

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

**Health and safety**

NAIT continues to encourage everyone coming to our campuses to be fully vaccinated against COVID-19 and to get their booster shots as soon as they are eligible. Vaccination against COVID-19 remains the best way to prevent severe illness and death, and third doses can boost immunity to improve protection and limit spread.

**Additional requirements**

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

**Accommodations