Math Centre Operator

16 hours ago

Victoria, Canada Mathnasium of Langford Full time

The Mathnasium Centre Director is responsible for successfully managing the educational, customer, administrative, sales, and employee aspects at Mathnasium of Langford.

**Role**:

- Centre Principles, Educational Experts, & Administrators:

- Run the day-to-day operations and manage all aspects of the Centre to ensure it runs efficiently
- Assume accountability and responsibility of ensuring every student is properly diagnosed, prescribed an effective Learning Plan, and progresses through their plan to achieve educational success
- Ensure students are receiving exceptional instruction
- Take accountability of students achieving educational success
- Administer assessments, identify student learning gaps, set students up with customized Learning Plans, and facilitate the learning required for students to attain success
- Conduct all the administrative duties of running a math learning Centre, including managing the scheduling of employees, utilizing Centre management software, creating binders for students, and ensuring the Centre is running smoothly
- Relationship Builders, Sales Manager, and Customer Service Executives:

- Successfully sell the Mathnasium program, build relationships with parents and leads, and achieve optimal customer satisfaction
- Build relationships with potential customers, parents, guardians, and students to sell the Mathnasium program and ensure exceptional customer service/satisfaction.
- Take accountability of Centre enrollment, effectively sell the Mathnasium program, and create additional program value to retain parents/students
- Customer focused in order to overcome obstacles to selling the program, alleviate any issues customer experience, and resolve most customer service complaints
- Leaders, Motivators, and Talent Managers:

- Screen, hire, train, motivate, and develop employees to effectively staff the Centre for maximum student engagement and efficiency
- Build trust with team members, establish effective manager-employee relationships, and nurture talent to fulfill Centre staffing needs
- Inspire, motivate, lead, and develop team members at multiple positions effectively and simultaneously
- Identify talent in team members and develop them professionally and personally
- Business, Office, and Facilities Managers:

- Take accountability of overall Centre performance, profitability, and success as it relates to lead conversion and enrollments
- Keep track of and monitor Centre key performance indicators
- Provide insight on creating and achieving strategic Centre business goals
- Monitor and update the Centre exterior to attract leads and the Centre interior to help facilitate a pleasing environment for student instruction and lead conversion

Pay: $23.00-$27.00 per hour

Expected hours: 30 - 40 per week

Schedule:

- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Tutoring: 1 year (preferred)

Work Location: In person

Expected start date: 2025-03-15

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