Nonprofit Client Services Mover or Driver

**About Shelter Movers**:
Shelter Movers provides moving and storage services at no cost to survivors and their children fleeing abuse. We are the only service of this kind in Canada, and our volunteers are who make us exceptional. Every year, in collaboration with community partners such as YWCA and Victim Services Units, our volunteer teams contribute over 15,000 hours to support people transitioning to lives free of violence and abuse.

Shelter Movers Vancouver has been operational since November 2018 and has completed over 700 moves to date. We are growing and looking to add caring and compassionate people to our volunteer team.

**Position Summary**

Movers/Drivers are core to the organization by assisting on each move. In a group of 2-5 movers and drivers, volunteers will load/unload the client’s belongings into a vehicle and transport the client to the predetermined location. Vehicles are provided for the move.

This is a great opportunity for someone who wants to make a big impact in a small amount of time. Each move varies from 3-5 hours. With our flexible volunteering model, you can sign up to volunteer on moves as per your availability.
- You do not have to be a Driver in order to volunteer as a Mover.

**Primary Responsibilities**
- Meet other movers at the arranged time and place
- Work under the direction of a volunteer Lead Mover and Move Coordinator, and maintain communication with the Lead Mover and all other movers during move
- Move client’s belongings in and out of vehicles, and transport client's personal belongings to a predetermined location (client's children may accompany some of the moves) - vehicles are provided
- Liaise with the volunteer team, private security, and/or law enforcement
- Continuously conduct risk assessments throughout a move
- Maintain client confidentiality and provide trauma-informed care to all clients
- Uphold Shelter Movers’ protocols and procedures
- Work with private security and law enforcement (led by Lead Mover) when necessary

**Skills, Experience and Education**
- Passion for Shelter Movers’ mission of supporting women and children fleeing violence and abuse.
- Tact, discretion, high maturity level and good judgement.
- Demonstrate ability to maintain confidentiality, provide trauma-informed care to clients, and remain calm during potentially stressful situations.
- Awareness of appropriate boundaries, compassion fatigue, and self-care.
- Experience working with individuals from diverse backgrounds.
- Able to lift moderately heavy boxes/furniture, min. 20lbs.
- No previous education is required.
- A long-term interest in the Violence Against Women (VAW) sector an asset.
- Ability to speak additional languages an asset.

**Other Requirements**

Shelter Movers volunteers must be at least 18 years of age, complete an interview process, sign a confidentiality agreement, complete and pass a police reference check, and attend a Trauma-Informed Care Orientation session.

**Estimated Time Requirements**
- Flexible scheduling. Time commitment is based on a per-move basis, with each move taking approximately 3-4 hours. Volunteers can work around their schedule and sign up for moves based on their availability.
- A minimum of 1-2 moves a month, or 4-8 hours per month, is encouraged.
- This is an unpaid volunteer position.

**As a Volunteer at Shelter Movers**:

- You’ll have the opportunity to make a positive impact on your community by supporting women and families transitioning from violence and abuse.
- You’ll receive training in preparation for your role, and have access to ongoing training material and opportunities.
- You’ll work with a great team of passionate volunteers and supporters.
- After 3 months of satisfactory service, a confirmation of volunteering can be provided.
- After 6 months, we'd be happy to provide a personalized reference letter.

**How to apply**

If interested, please send your _resume and cover letter_

**Job Type**: Part-time
Part-time hours: 4 per week

**Salary**: $0.01 per year

Application question(s):

- Are you located in Metro Vancouver?
- Please type yes if you accept the following conditions:
1. This is an unpaid volunteer position for roughly 4 - 6 hours/week
2. Minimum 6 month commitment
3. Submit a resume and cover letter to apply
4. Complete an interview with us
5. Complete an online background check
6. Complete reference checks
7. Attend an online trauma-informed orientation

Work Location: One location