Call Centre Agent

1 week ago


Edmonton, Canada Value Windows and Doors Full time

**Job Overview**

**Responsibilities**
- Handle outbound calls to customers with professionalism and courtesy.
- Provide accurate information regarding products and services.
- Analyze customer inquiries to determine their needs and offer suitable solutions.
- Engage in upselling opportunities by promoting additional products or services.
- Maintain detailed records of customer interactions through data entry.
- Ensure adherence to phone etiquette standards while communicating with customers.
- Collaborate with team members to improve service delivery and customer satisfaction.

**Requirements**:

- Excellent verbal communication skills in English.
- Strong analytical skills to assess customer needs and provide appropriate solutions.
- Previous experience in sales or call center environments is preferred.
- Ability to perform data entry accurately and efficiently.
- Familiarity with phone etiquette and best practices for customer service.
- Must be able to work flexible hours as needed.

Pay: $20.00-$21.00 per hour

Application question(s):

- Call Centre Experience

Work Location: In person


  • Call Centre Agent

    12 hours ago


    Edmonton, Canada Medicentres Full time

    **Position Title**: Call Centre Agent **Job Location**: Clinic Support Office, Hybrid (Located in Mayfield Square) **Job Type**: Full-Time, Entry Level (8:00am - 4:30pm) **Reports to**: Centralized Programs Manager **Last Updated**: September 2024 Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible...

  • Call Centre Team Lead

    11 hours ago


    Edmonton, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you have an exceptional attention to detail? WELCOME HOME! **Call Centre Team Leads **at Transglobal Service assist customers and address concerns related to warranty and repair and overall customer satisfaction. As the **Team Lead**,...


  • Edmonton, Canada VCA Full time

    Location: Canada In-HospitalEmployment Type: Full TimeBusiness Unit: General Practice & Specialty ServicesReports to: VCA US Client Experience Department VCA Canada is currently welcoming a Call Centre Agent to join our team. VCA Canada Animal Hospitals is a family of over 150 small animal veterinary practices located across 6 Canadian provinces. Our team of...

  • Telephone Operator

    2 weeks ago


    Edmonton, Canada Select Call centre Edmonton Full time

    _Telephone Operator_ This position is for 2 full time customer service agents. Hours of work may vary and shift work is required. The initial 3 week training period will require you to work between 7am-3pm Monday-Friday. This is a call centre position where you will provide excellent over-the-phone caller experiences. Providing a first-class caller...

  • Call Center Agent

    2 weeks ago


    Edmonton, Canada The Mustard Seed Full time

    Do you have a heart for those experiencing homelessness? Do you have the desire to make a difference? Do you possess an excellent communication and multitasking skills? The Mustard Seed as a opportunity for you! The **Call Center Agent - Customer Service** is a highly enthusiastic individual who enjoys answering donor questions, resolving complaints and...


  • Edmonton, AB, Canada MCI Careers Full time

    LOCATION: Remote Work-at-Home | Canada JOB TYPE: Full-Time PAY TYPES: Hourly POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...


  • Edmonton, Canada Medicentres Canada Inc. Full time

    **Position Title**:Centralized Programs Agent **Job Location**:Clinic Support Office, Hybrid (2 days in office, 3 from home) **Job Type**: Full-Time Monday to Friday, Entry Level (8:00am - 4:30pm) **Last Updated**:February 2025 Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to...

  • Telephone Operator

    2 weeks ago


    Edmonton, Canada Select Call Centre (Red Deer) Full time

    _Telephone Operator_ This position is for 2 full time remote (working from home) customer service agents. Hours of work may vary and shift work is required. The initial 3 week training period will require you to work between 7am-3pm Monday-Friday. In order to successfully qualify for this position you must have a quiet home office space with hard-wired...


  • Edmonton, Alberta, Canada OneMCI Full time

    POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.We are looking for driven Remote Call Centre Sales Agents to join our virtual sales team. This role...


  • Edmonton, Canada The Mustard Seed Society Full time

    We seek a vibrant **Contact Centre Agent **who thrives on providing exceptional assistance to donors and clients. This role involves promptly addressing inquiries, resolving complaints, and fostering positive rapport with our valued donors, all while upholding the highest standards of professionalism and courtesy. Additionally, the incumbent will play a...