Call Centre Agent
1 week ago
**Job Overview**
**Responsibilities**
- Handle outbound calls to customers with professionalism and courtesy.
- Provide accurate information regarding products and services.
- Analyze customer inquiries to determine their needs and offer suitable solutions.
- Engage in upselling opportunities by promoting additional products or services.
- Maintain detailed records of customer interactions through data entry.
- Ensure adherence to phone etiquette standards while communicating with customers.
- Collaborate with team members to improve service delivery and customer satisfaction.
**Requirements**:
- Excellent verbal communication skills in English.
- Strong analytical skills to assess customer needs and provide appropriate solutions.
- Previous experience in sales or call center environments is preferred.
- Ability to perform data entry accurately and efficiently.
- Familiarity with phone etiquette and best practices for customer service.
- Must be able to work flexible hours as needed.
Pay: $20.00-$21.00 per hour
Application question(s):
- Call Centre Experience
Work Location: In person
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