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Customer Development Winter Internship
2 weeks ago
**A better business. A better world. A better you.** **At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We produce world-leading brands including Dove, Axe, TRESemmé, Lipton, Knorr & Hellmann’s, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s and Olly.
Work alongside brilliant and inspiring business leaders and colleagues. If you want to feel proud of what you do and make others proud too, join us. Get a glimpse into life at Unilever and discover how you can help make a better business, a better world and a better you.
**Background & Purpose of the Job**
Customer Development, or CD, is what we call our Sales organization at Unilever. Customer Development works closely with our customers (internal and external) to pioneer new products, build categories, and deploy best-in-class retail and shopper capabilities. The Internship role is the primary pathway to beginning a career at Unilever within CD. The program introduces you to Unilever through a challenging and rewarding experience, which offers you the opportunity to contribute to business goals.** **Roles are within an** **Account Team** (i.e., Walmart, Loblaws, Digital Commerce) or within **Customer Strategy and Planning (CSP).**
**Account **T**eam **R**esponsibilities**
- Collaborate internally and externally to develop and execute Joint Business Plans with the customer while delivering targets.
- Account Team Interns responsibilities are determined by the Line Manager and are focused on, but not limited to managing, accessing, and analyzing data.
- The data sources are Unilever internal data or customer sourced data. Understanding and using data allows the account team to make fact-based decisions. Building insights into action to deliver business solutions, is a key component in driving profitable growth.
- You will gain a high level of customer service and follow up to effectively meet the needs of both the internal and external customer base - interaction with multiple touch points internally and externally.
**CSP Responsibilities**
- CSP works closely with the CD Account Teams and Brand teams to ensure channel and customer insights are incorporated into the development of category and brand plans.
- CSP is the voice of the customer (who is selling our product i.e., Loblaws, Amazon) and the consumer (the end purchaser).
- CSP translates Category Growth Strategies into Channel and Customer plans against the 6Ps (price, pack, place, promo, proposition, product)
- CSP Interns’ responsibilities are determined by the Line Manager and are focused on, but not limited to managing, accessing, and analyzing data,
Skill sets such as analytics, and building insights into action to deliver business solutions, presentation skills, teamwork, attention to detail and leadership, are utilized and enhanced in both The Account Team and CSP Intern roles. At the conclusion of the term, all interns present their project findings to a panel of key business leaders. Following the Internship, you may be invited to join Unilever as a Full-Time employee.
**Who You Are & What **You’ll** Do**
Work with great people and great brands to do work that makes you proud every day. Unilever offers the chance to make a real positive impact within a purpose-driven sustainable business.
- ** You’re** a born leader**: You seek fresh opportunities, insisting on innovation and never settling for “good enough.” You take pride in delivering work to the highest standards.
- ** You’re** a change-maker**: You know there is always a way we can improve results and you are committed to helping others see those possibilities.
- ** You’re** a strategy guru**: You love to think outside the box and imagine new possibilities for the business. You are a visionary, creating strategies to drive business growth and inspiring others along the way.
- ** You’re** a **storyteller**: You use data to drive actionable insights to illustrate problem-solving and land compelling messages. You craft meaningful stories that resonate with a broad and diverse audience.
- ** You love to **win and** have fun doing it**: You believe in taking the lead in the marketplace versus following. You have a positive attitude about the company's future and a passion for winning.
**What **You’ll** Need to Succeed**
**I**ntermediate Ability in Excel** (ability to use the following functions: VLOOKUP; PIVOT TABLE, SUMIF); Experience in Microsoft Office suite.
Currently 3rd or 4th year student, pursuing Bachelor’s degree in business, or other.
Cumulative GPA of 3.0 or higher on a scale of 4, and 10.0 or higher on a scale of 12.
Ability to work at our Corporate Head Office 160 Bloor Street East, Toronto, ON
Capability to work self-sufficiently remotely with the right resources
