Renewals Specialist

5 days ago

Toronto, Canada SysAid Technologies Full time

SysAid is a dynamic SaaS company, taking organizations on a transformative journey toward AI-driven business processes and services. With zero setup required, our conversational AI manages employees' requests, assists with queries, and accelerates the resolution of issues.

We are recognized as a leading innovator in the industry, featured in the Gartner Magic Quadrant for ITSM, and honored with AWS's prestigious Rising ISV Star Award. With over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the organizational service management landscape.

We’re looking for someone who has strong time management, organization, and problem-solving skills. We value hard work and reward success.

**What you will do**:

- Manage the renewal cycle and contract processing, within a timely manner, to ensure no service disruptions
- Prepare renewal quotes based on customer requests and requirements
- Collaborate with Customer Success Managers on quotations, overcoming objections, and adjusting proposals to ensure the best offering is presented to the customer
- Attend customer calls to review renewal offerings
- Work with the internal AR team on invoices and additional vendor documentation, as requested by customers
- Maintain and report on accurate 90 days rolling forecast of renewals
- Utilize retention playbook to negotiate contract terms and maximize revenue

**Requirements**:

- 1-2 years of experience in Customer Success, Account Management, Renewal Management, Licensing Management role, or related
- 1-2 years experience in an IT industry preferred
- Bachelor or College degree in Business Administration or related
- Excellent English; written and verbal communication skills
- Experience managing renewal lifecycle
- Exceptional communication skills and strong business acumen
- A proactive, energetic, and go-getter mentality
- Detailed & process oriented
- Thrive in a multi-tasking environment
- Experience working with Salesforce is a plus
- The ability to work in a very fast-paced environment

  • Renewal Specialist

    5 days ago

    Toronto, Canada SysAid Technologies Full time

    SysAid is a service automation company delivering software for organizations that want to get more done. Our SaaS ITSM (IT Service Management) and Asset Management solutions serve more than 5000 customers across the globe. We do the heavy lifting for IT and anyone delivering services in the digital workspace, by leveraging automation, analytics, and AI. At...

  • Renewals Specialist

    1 week ago

    Toronto, Canada AppDynamics Full time

    WHAT YOU'LL DO As a Cisco AppDynamics Renewals Specialist within Cisco’s Global Renewals organization, you will focus on existing customers and their AppDynamics software renewals. You will be working within Global Renewals, as part of the Cisco Cloud Infrastructure and Software Group Renewals Specialist team. WHO YOU'LL WORK WITH The Global Renewals...

  • Mortgage Specialist- Renewals

    2 weeks ago

    Toronto, Canada First National Financial Full time

    We are hiring a Mortgage Specialist - Renewals, Internal Sales! **Reporting To**: Team Leader, Mortgage Specialist **Full-Time/Part - Time**: Full-time **Posting Date**: November 28, 2025 **Closing Date**: December 12, 2025 **Hours of Work**: 8:30 a.m. - 5:00 p.m. **Grade**: 55.7 **Office Location**: Toronto, ON Great location! Steps away from the main...

  • Mortgage Specialist- Renewals

    1 week ago

    Toronto, Canada First National Financial Full time

    We are hiring a Mortgage Specialist - Renewals, Internal Sales! **Reporting To**: Team Leader, Mortgage Specialist **Full-Time/Part - Time**: Full-time **Posting Date**: December 29, 2026 **Closing Date**: January 12, 2026 **Hours of Work**: 8:30 a.m. - 5:00 p.m. **Grade**: 55.7 **Office Location**: Toronto, ON Great location! Steps away from the main public...

  • Cx & Renewals Specialist

    1 week ago

    Toronto, Canada Enghouse Full time

    Enghouse Interactive is seeking a highly motivated and customer-focused professional to join our team as a **CX and Renewals Specialist**. In this role, you will be instrumental in providing exceptional support to our B2B clients, assisting with product renewals, and fostering long-term relationships. You will work closely with our sales, support, and...

  • Collab Renewals Specialist

    5 days ago

    Toronto, Canada Cisco Systems Full time

    Cisco is looking for a Collaboration Renewals Specialist to join our Collaboration Renewals Sales team. The team forms part of the Customer Success Sales organization which is one of Cisco’s fastest growing sales teams and is a talent engine for Cisco Sales with diverse and motivated teams that consistently delivering profitable growth. **What you’ll...

  • Mortgage Specialist- Renewals

    6 days ago

    Toronto, Ontario, Canada First National Full time

    We are hiring a Mortgage Specialist – Renewals, Internal SalesReporting To:Team Leader, Mortgage SpecialistFull-Time/Part- Time:Full-timeSalary Range:$50,000 base salary + commission (commission structure will be shared during interview)Posting Date:January 14, 2026 Closing Date:January 28, 2026 Hours of Work:8:30 a.m. – 5:00 p.m.Grade:Office...

  • Mortgage Specialist- Renewals

    22 minutes ago

    Toronto, Ontario, Canada First National Financial LP Full time

    We are hiringaMortgage Specialist – Renewals, Internal SalesReporting ToTeam Leader, Mortgage SpecialistFull-Time/Part- TimeFull-timePosting DateDecember 29, 2026Closing DateJanuary 12, 2026Hours Of Work8:30 a.m. – 5:00 p.m.GradeOffice Location:55.7Toronto, ONGreat location Steps away from the main public transit stationWhat We OfferHighly competitive...

  • Sales & Renewals Specialist

    5 hours ago

    Toronto, Canada PheedLoop Inc. Full time

    This is a 100% in-person role based in our Toronto office.About PheedLoopPheedLoop is at the forefront of developing cutting-edge systems for the events industry. From virtual event platforms and automated event management solutions to innovative hardware like self-check-in kiosks and smart badges, we’re revolutionizing the way events are planned and...

  • Sales & Renewals Specialist

    5 hours ago

    Toronto, Canada PheedLoop Inc. Full time

    This is a 100% in-person role based in our Toronto office.About PheedLoopPheedLoop is at the forefront of developing cutting-edge systems for the events industry. From virtual event platforms and automated event management solutions to innovative hardware like self-check-in kiosks and smart badges, we’re revolutionizing the way events are planned and...