IT Support Specialist
2 weeks ago
Established in 2020, Mini Mall Storage Properties has since been successful in acquiring existing storage facilities throughout North America. Our team of self-storage experts has allowed us to make strategic acquisitions and capital improvements.
Working in alignment with our vision of state-of-the-art technology and tenant convenience, we offer affordable storage solutions equipped with unmatchable safety, security, and innovative technologies in the self-storage industry. With such expansive growth comes challenge and opportunity; our talented team is dynamic and works together to continue our growth plans. We pride ourselves on our diverse and inclusive workplace; we are a unique workplace with unique people.
Learn more about Mini Mall Storage Properties.
**WHAT WILL YOU DO?**
- Installing, configuring, and troubleshooting computer hardware, software, systems, networks, printers, and scanners
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Function as an escalation point for first-level support staff
- Identify areas of improvement through process or technology
**WHAT WILL YOU NEED?**
- Excellent working knowledge with Active Directory/Azure Active Directory; Microsoft 365 Admin Center/Office 365 Platform; Meraki Networking
- Proven experience in modernizing the end user experience and improving procedures through automation (eg. PowerShell)
- Ability to communicate effectively and clearly through written and verbal channels
- First-rate trouble-shooting and problem-solving skills
- Ability to collaborate effectively with a team and a willingness to learn
- Technical diploma or degree in Computer Sciences
**WHAT DO WE OFFER?**
- We live and breathe our core values. We go the extra mile. We’re honest. We always have each other's back. We have tons of integrity. And we always own it and adapt - no matter the challenge.
- With the support to do things differently, grow personally and professionally and bring your whole self to work, there's no limit to the impact you can make.
- We provide a competitive compensation package composed of a group benefits plan, rent subsidy and discretionary profit-sharing program.
- We are committed to a strong safety work environment.
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