Specialist, Training and Instructionnal Design

7 days ago

Montréal, Canada Intelcom | Dragonfly Full time

Ride the next mile with us

Responsibilities
- Analyze learning and development needs and propose solutions adapted to the business context
- Define the appropriate training strategies and delivery methods according to the learning objectives
- Develop end-to-end training projects including storyboards, content creation, voice-overs and translation.
- Create interactive training content and technology-supported solutions, such as e-learning capsules, one pager guides, micro learning and gamification-based content.
- Develop tests and performance indicators to assess participants' skill mastery
- Maintain or update existing training materials
- Integrate the training content in the LMS (Workday) to provide accessible learning for all employees.
- Contribute to the ongoing evaluation of training programs.
- Coordinate with external training service providers and ensure compliance with the company standards.
- Identify trends, best practices and latest technologies to improve instructional design effectiveness.

Qualifications
- University degree in educational science, educational technology or a related field
- Pertinent experience in a similar role
- Strong communication and presentation skills in French and English, as you will be collaborating with employees across Canada and internationally.
- Knowledge of e-learning authoring tools such as Storyline 360, Rise, Adobe Captivate
- Knowledge or multimedia software is an asset (Adobe Suite, Camtasia, etc.)
- Knowledge of Learning Management Systems
- Knowledge of Microsoft Suite Office
- Strong sense of organization and project coordination
- Ability to work in a fast-paced environment and to multitask
- Ability to collaborate with diverse stakeholders
- Proven capability to make proactive decisions et to demonstrate adaptability

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

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