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Logistics Coordinator

3 weeks ago

Milton, Canada Benchmark Trade Solutions Full time

We believe in hard work, but we believe our work is worth it. We are always looking for individuals who are excited by the prospect of working in an environment that constantly challenges their skill-set, pushes them for growth, and aligns them for a career filled with evolution, change, and learning.

If you are motivated, enthusiastic, and are passionate about learning new skills then we want to hear from you. Our Team culture provides an environment that will accelerate your career and genuinely care about you and your career goals.

We accept resumes at any time. If you are interested please send us a copy of your resume and why you would be interested in joining the Benchmark team. We look forward to hearing from you.

Benchmark Trade Solutions Inc. is a 3rd party transportation logistics company. With a blend of our core values and company culture makes us one of the best companies to work for. Minimal overtime and fully paid benefits by the company, allow our employees an opportunity for better work-life balance and training and career growth. As one of Canada’s Growth 500 Fastest-Growing Companies we are looking for new talent to join our team

**General Description of Role**:
Coordinates and executes the day to day operational functions of the company while providing “best in class” customer service.

**Specific Accountability**:

- Accurately respond to customer requests to book shipments while providing the best possible solution within a timely manner ensuring that company targets are obtained.
- Responsible for accurately/proactively entering shipments into our TMS.
- Interact with carriers on a daily basis including negotiating pricing, problem solving & building relationships.
- Effectively handling difficult situations with customers or vendors.
- Responsible for learning and following processes and procedures in place for individual customers.
- Actively seeks this information if not readily available. Responsible for adhering to PIP procedures to ensure the overall security of freight and facility.
- Participates in an after hours “On call” rotation providing 24/7 support to customers.
- Responsible for completing any other responsibilities as delegated to them by senior management.
- Responsible for meeting deadlines either set by management or as agreed upon with a client.
- Must ensure that all clients and vendors are treated with honesty, integrity and respect.

**Required Skills**:

- 3-5 years experience in 3PL environment required.
- Fluent in written and oral English. (French an asset)
- Must be able to operate in a fast pace environment Must be able to multitask.
- Proficiency in Microsoft Office 365.
- Strong attention to detail
- Ability to problem solve required
- Knowledge of general geography an asset