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Memory Care and Activities Manager
3 weeks ago
**_About Metta Lifestyles_**
Metta Lifestyles is a rapidly growing Canadian company committed to operating first class retirement communities in Toronto and Ottawa. Our team share a passion for providing the best-in-class quality of care. The key differentiator for Metta Lifestyles is our expertise in heavier care services and an extensive memory care program. Metta communities offer a wide range of living and care options to ensure the needs of our residents are met with convenience, flexibility, and peace of mind. As a focused and dynamic team, we are open to new ideas and looking for energetic individuals to join our growth.
**_About the Position: _**
The Memory Care and Lifestyles Manager enriches the lives of residents everyday by developing and coordinating meaningful programs and services to meet their social, physical, intellectual, emotional, vocational and spiritual needs. They will also play a large role in managing the Metta Memory program by providing a unique person-centered approach to memory care placing emphasis on relationships, supporting the interactions with residents and their families and establishing strong social connection to develop trust and familiarity.
**_Key Responsibilities: _**
- Develops, implements and maintains programs ensuring that the social, physical, intellectual, emotional, vocational and spiritual needs of residents are met.
- Works closely with General Manager, Manager of Care and other department managers to execute the Metta Memory program.
- Prepares communication tools (newsletters, posters, notices, calendars, etc.) designed to provide residents, seniors located in the community and volunteers with information regarding current and future activities and special events.
- Coordinates volunteer program (recruit, orient, supervise, recognize and evaluate) and ensures the effective utilization of human and financial resources.
- Responds to resident or family member concerns in a timely manner and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the General Manager.
- Co-ordinates Resident Council as delegated by General Manager.
- Assesses resident’s condition throughout the day by observing their grooming, change in habits/routines, change in participation patterns, mood and more.
- Utilizes community resources to assist in providing recreation opportunities where appropriate.
- Ensures a high level of resident engagement.
- Plans evening and weekend programs/activities as required.
- Develops and fosters partnerships within the community.
- Liaises with external agencies and individuals from seniors focused organizations, clubs, associations, and community groups to deliver special events, outings, and coordinate services.
- Forecasts, monitors, and manages expenditures from funds allocated to the budget.
- Reviews resident’s life history and Care Plan on a regular basis and partners with the residents to assist them (where necessary) with activities of daily living
- Other duties as assigned.
**_Qualifications: _**
- Minimum of three years’ of related experience ideally in a retirement, long term care or health care environment.
- Previous experience working with individuals with Dementia or Alzheimer’s disease.
- Post-secondary education in related care fields of Personal Support Worker, Health Care Aide, or DSW is an asset;
- Graduate of a post-secondary education program relating to recreation, gerontology, social work or equivalent related experience.
- Previous management experience with people and financial budgets.
- Experience in a customer service environment.
- Intermediate computer skills (includes Microsoft Office products).
- Current First Aid/CPR Certificate required.
- Effective communication (written and verbal) and interpersonal skills (including the ability to interact with residents, family members, community professionals and various health care agencies).
- Ability to creatively plan, organize, and direct the delivery of diverse social services and volunteer programs.
- Must be available for flexible hours (including weekends and evenings as required).
- Metta Lifestyles is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs._
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
