Manager of Environmental Services

Red Oak Villa is currently seeking a dynamic and passionate individual to lead our facilities and maintenance department as the Environmental Services Manager. The ESM is responsible for planning, organizing, leading, and overseeing the physical facility, property, housekeeping & maintenance personnel, laundry, fire safety and security systems, preventative maintenance, and inventory programs in keeping with the Mission, Vision, Values of Autumnwood Mature Lifestyle Communities. The ESM facilitates a collaborative working environment by employing proven leadership, teamwork, innovation, and creative practices.

**Qualifications**:

- Demonstrated experience in a facility management /maintenance-related position, including overseeing maintenance operations, managing budgets and implementing preventative maintenance programs.
- Demonstrated leadership experience in Building Services Management, preferably in a similar setting (ie. Retirement home or Long-term care).
- Demonstrated knowledge and experience in managing people and programs such as predictive, preventative, and corrective maintenance.
- Demonstrated experience in identifying, and implementing corporate policies and objectives, program/project management and performance measurement.
- Extensive working knowledge and expertise in H.V.A.C., Building Environmental Systems and related equipment; including utilities and their distribution systems.
- Completion of a college or university program in a discipline related to facility operations and/or maintenance or an equivalent combination of technical training and experience in maintenance is considered an asset.
- Familiarity with legislative requirements and guidelines pertaining to all applicable provincial codes, standards and laws including the Ontario and Municipal Building Codes, Fire Code, OHS Act, WHMIS and other relevant governing bodies.
- Must possess a high degree of personal initiative with good planning and organizational skills and well as a high degree of integrity and professionalism.
- Willing to actively pursue personal and professional development, specifically JHSC Part 1 & 2 certification.
- Familiarity with or willing to become familiar with the standards set out in the Retirement Homes Act, 2010 (RHA) and the function of the Retirement Homes Regulatory Authority (RHRA).
- Submission of proof of a negative 1-step Mantoux TB test (within six months of hire) and proof of a 2-step Mantoux TB test (Note: if the 2-step Mantoux TB test is within six months of hire, the 1-step test is not required). Where Mantoux tests are positive, submission of a negative chest x-ray is required.
- Police Records Check with Vulnerable Sector Screening (PRCVSS), completed no later than six (6) months before your date of hire, which is acceptable to the employer.
- Bilingualism (English/French) is considered an asset.
- Free from communicable diseases.

**Skills & Abilities**:

- Ability to handle multiple and competing priorities.
- Ability to direct and supervise others using clear and effective written and verbal communication skills.
- Ability to work independently with mínimal supervision.
- Ability to work with various hand tools and mechanical tools with competence.
- Ability to build positive relationships with residents and their families, address their concerns promptly and effectively, and ensure their satisfaction with the facility services and amenities.
- Competent in organizational, time management skills, attention to details and accurate record keeping skills.
- Demonstrates good judgment, problem solving and decision-making skills.
- Demonstrates initiative, good judgment and leadership capabilities.
- Demonstrates exceptional customer service skills and a genuine desire to serve others.
- Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel)
- Demonstrated ability to work as part of an inclusive team.
- Excellent interpersonal skills with the ability to quickly build a good rapport with individuals.
- An affinity for the senior population and a good understanding of their needs.
- Must be able to perform the physical demands of the position as outlined below.

**Tasks & Responsibilities**:

- **Facility Management**_
- Plan, assess, organize, direct, control and evaluate all maintenance/environmental services programs and systems.
- Oversee and perform the maintenance of the physical building and mechanical systems for the residence while ensuring applicable legislative guidelines, codes and expectations are met.
- Keep the exterior grounds clean, free of hazards and refuse and in a presentable state.
- Complete general repairs of the building, equipment and furnishings as needed.
- Complete general repairs of the suites/apartments and common areas which include painting, wallpapering, drywall, and surface repairs.
- Ensures the overall efficient operation of building systems, including HVAC, electrical, mechanical, security and communication systems