Student Rights and Responsibilities Officer

**Job ID**: ADMN-PT-24/25-076
- **Location**:Kingston (with Tri-Campus Responsibilities)
- **Deadline**:December 11, 2024
- **Job Type**:Administrative/Management
- **Start Date**:Immediately
- **Department**:Student Services
- **Contract End Date**:December 31, 2025

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Working under the direction of the Director of Wellness, Accessibility & Student Success, the Student Rights and Responsibilities Officer (SRRO) reports to and assists the Manager, Student Rights & Responsibilities with the student-focused activities supporting the College’s Student Code of Conduct policy and non-academic conduct issues, including: educating faculty and staff about student rights, campus resources, classroom behavior management techniques, and informal/formal channels of conflict resolution; consulting with faculty/staff about individual student situations; and educating students about appropriate behavioral expectations, college policies and procedures and appropriate means of conflict resolution.

The SRRO serves as a support and referral source to students engaged in matters of conduct and/or students engaged in case management through College’s Behavioural Intervention Team (BIT) by: assisting the Manager, Student Rights and Responsibilities and BIT members with response and intervention as indicated; providing preventative education programming and facilitation of various aspects of the student conduct process; investigating student conduct cases and keeping comprehensive case management documentation and identified data metrics collection; supporting students engaged in a conduct investigation, and at times assisting with adjudication and follow up regarding student conduct cases.

The SRRO creates an educational experience for students by coordinating the efforts of campus civility initiatives with other co-curricular events on campus. Collaborates with College Security, Academic Divisions, Health Services and Student Wellness Services to provide a respectful, safe and healthy campus environment through preventative programming and support to students (for example, support the Manager in development of and facilitates implementation of substance abuse prevention programming, conduct education initiatives, referrals for counselling and establishment of community service opportunities).

The SRRO provides administrative support to students with relation to the Academic Appeal process and provides overall recommendations towards the continuous improvement of the Academic Appeal policy and associated procedures.

The SRRO provides a supporting role to the Manager in developing and coordinating awareness building campaigns and training in support of the College’s Sexual Violence protocol. The SRRO acts as a resource and liaison for students in providing information on the College’s Sexual Violence protocol and provides appropriate referrals to internal and external resources related to the protocol and policy.

**Qualifications**:
**Education and Experience**:

- A minimum of a three-year degree in social work, alternative dispute resolution, behavioural psychology or a related field in social science, justice services, with evidence of commitment to lifelong learning
- A minimum of two years of professional experience in criminal justice, student conduct, and/or other areas from which knowledge of due process in administrative decision-making can be acquired

**Other Required Qualifications**:

- Leadership or progressive work experience in a post-secondary education or social services setting.
- Understanding of, and experience working with, judicial review processes
- Knowledge of current issues and best practices regarding safety and security, youth culture, student development theory, and student service delivery
- Knowledge of legal and human rights legislation
- Knowledge of, and experience with, best practices in mental health/distress/crisis assistance
- Advanced knowledge of student/human development theories as they pertain to the post-secondary environment
- Demonstrated interpersonal skills, team-building, networking, and mediation / conflict resolution skills
- Ability to assess for risk of harm to self and others, de-escalate crises and make appropriate referrals for students who may be struggling with situational stressors, mental health concerns and/or distressing life events
- Demonstrated commitment to the enhancement and promotion of diversity and inclusion
- Demonstrated commitment to fairness, student development and educational outcomes for student conduct proceedings
- Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff
- Ability to mediate, counsel, facilitate, innovate, guide, advocate, encourage and mentor
- Sound knowledge of case management and well developed organization skills to accurately file, code and add items to a case
- Public relation skills and knowledge of media relations
- Worki