Aftermarket Program Manager

**Date Posted**:
2024-06-20
**Country**:
Canada
**Location**:
LOC13049 1400 South Service Road West,Oakville,Ontario,L6L 5Y7,Canada
**Position Role Type**:
Unspecified

**Summary**:
Reporting to the Associate Director of Spares and Customer Support, as the Aftermarket Program Manager, you will provide program-specific, cross-site and cross-functional planning, direction, coordination and reporting within the Operations and Supply Chain functions.

**This position is on a Hybrid work capacity.**

**Primary Responsibilities**:

- Function as the focal point for a specific program(s) within the Commercial Landing Gear Division's Aftermarket organizations. Responsible for ensuring that executable program plans, schedules and budgets are in place to meet deliverables on their specific Program(s), from forecasting demand, inventory planning and order entry thru shipment and billing, and that actions/milestones are occurring as planned.
- Work across Collins Landing Systems site and functional boundaries with the Supply Chain and Plant Managers to make sure that manufacturing, supply chain and delivery schedules are in alignment with customer needs and that risks/obstacles are appropriately identified and dealt with in a pro-active and expeditious manner.
- Interface with our customers and suppliers on program specific issues, schedules, processes and activities.
- Serve as a main point of contact for their given program(s) within the Aftermarket organizations; will have a visible, vital, tactical and strategic role in the formulation and execution of the program specific plans and actions.
- Support resources may be assigned to this position as required to achieve the desired coordination and data accumulation.
- Assist with the development and support negotiations of new Aftermarket contracts and any amendments to current Aftermarket agreements.
- Provide current/accurate promise dates to internal and external customers and highlight delivery concerns in advance.
- Coordinate development of recovery/expedite plans for non-supporting parts.
- Make sure nothing 'falls through the cracks', as the program crosses functional and site boundaries.
- Ensure plans for readiness meet changing demands.
- Chair the Change Board ensuring timely and cost effective implementation of all change activity.
- Identify CI opportunities with respect to the program, initiate events/projects to improve.
- Implement, track and report program specific metrics.
- Develop and maintain appropriate relationships with all customers and suppliers (external/internal) to facilitate the seamless flow of Products and information.
- Ability to travel domestically and internationally
- Perform other duties as assigned.

**Basic Qualifications**:

- Typically requires University Degree and minimum 8 years in program management experience **or** **an Advanced Degree in a related field and minimum 5 years of experience **or** **in absence of a degree, 12 years of relevant experience
- A proven track record dealing with external customers
- Experience in MS office to analyze data and develop presentation.

**Preferred Qualification**
- 5 years of Aftermarket industry experience with manufacturing and sales environment
- Experience with the sale of Aftermarket products
- Previous ERP experience (SAP Preferred)
- Previous Landing Gear knowledge
- Excellent oral and written communication skills and interpersonal skills
- Must be effective at communicating and getting results across functional and site boundaries
- Must also be comfortable reporting opportunities, plans, progress, initiatives, etc. to executive-level management, internal to Collins, the suppliers and customers
- Previous managerial/supervisory experience would be considered an asset
- Highly motivated and dedicated individual capable of functioning in a very fast-paced environment
- Leading continuous improvement in the processes and performance of their specific program

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

The high-quality products we design, test and produce in our Mechanical Systems help millions of passengers reach their destinations safely - every day From landing systems and actuation to propellers, flight controls and hoist and winch - the products we manufacture work together behind the scenes to enhance the overall flight experience. We delight our customers with superior products and best-in-class service.

Our global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to f