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Base Ops

3 days ago

North Vancouver, Canada Grouse Mountain Full time

**Job Title**: Skyride Operator

**Location**: North Vancouver

**Department**: Mountain Operations, Base Operations

**Reports to**: Manager, Base Operations

**Role Status**: Full time / Seasonal

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

**Key Responsibilities of the Role**:

- Maintaining safe and efficient operation of the Grouse Mountain Skyride system
- Providing excellent customer service to all guests
- Welcoming and informing guests of daily activities and upcoming events through a brief narration about Grouse Mountain history, geography, and points of interest viewable from the Skyride
- Logging detailed Skyride traffic statistics and relaying the information to appropriate personnel
- Checking and scanning tickets and/or passes before boarding the Skyride
- Maintaining housekeeping standards for Grouse Mountain Base area and Skyride terminals as well as all surrounding grounds and buildings
- Maintaining a clean work environment, including cleaning/disinfecting of Skyride terminals, tram Cabins, and other Base Operations facilities (proper PPE will be provided).
- Other duties as required

**Requirements**:

- Possess excellent customer service skills
- Ability to communicate orally in public with a clear and audible speaking voice
- Ability to address large groups of guests
- Ability to work on Skyride at heights
- Ability to react quickly; good judgment
- Ability to work independently as well as within a team