Dental Administrator

2 weeks ago


Calgary, Canada East Hills Dental Clinic Full time

East Hills Dental is looking for an experienced, organized, and positive **Lead Dental Administrator** to join our friendly, patient-focused practice in SE Calgary. Our amazing current lead is relocating back home to Australia, and while we’ll miss her dearly, we’re excited to welcome someone new who shares our commitment to exceptional patient care.

About the Role:
As the Lead Dental Administrator, you will play a key role in keeping our front office running smoothly. You’ll support and coordinate the front desk team, manage patient flow, oversee scheduling and billing systems, and help ensure a great experience for both patients and staff.

**Responsibilities include**:

- Overseeing daily front desk operations
- Coordinating and optimizing patient scheduling
- Managing insurance pre-authorizations, claims, and billing
- Providing estimates and coordinating treatment plans
- Supporting and training administrative staff
- Acting as a liaison between patients, clinical staff, and management
- Ensuring a smooth and welcoming experience for every patient

What We’re Looking For:

- **Minimum 3 years of dental administration experience** (lead or senior role preferred)
- Strong organizational and multitasking skills
- Excellent communication and customer service
- Proficient with dental software (Dentrix or similar is a plus)
- Detail-oriented and proactive problem solver
- Team-oriented with leadership capabilities
- Knowledge of dental billing and insurance processes in Alberta

Compensation:
**$27-$33 per hour**, based on experience
Includes a health spending account

Working Hours:

- **Monday**: 9:00 AM - 5:00 PM
- **Tuesday**: 9:00 AM - 6:00 PM
- **Wednesday**: 9:00 AM - 6:00 PM
- **Thursday**: 9:00 AM - 7:00 PM
- **Friday**: 8:00 AM - 3:00 PM
- **Saturday**: 9:00 AM - 4:00 PM _(open 2 Saturdays per month)_
- **Sunday**: Closed
- If you work a Saturday, you’ll receive a weekday off (typically Friday) to maintain a balanced 5-day workweek._

Why Work With Us?
- Supportive, team-based environment
- A modern, welcoming clinic with a great patient base
- Opportunities for professional growth and continuing education
- Your contributions are valued and your voice matters
- Be part of a team that genuinely enjoys working together

Pay: $27.00-$32.00 per hour

Expected hours: 36 per week

**Benefits**:

- Dental care
- On-site parking

**Experience**:

- Dental receptionist: 3 years (required)

Work Location: In person

Expected start date: 2025-07-31


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