Assistant Manager
1 week ago
**Overview**
Are you passionate about bubble tea and ready to take on a leadership role in a dynamic, fast-paced environment? We're on the lookout for an enthusiastic and experienced _Assistant Manager_ to join our growing team right here in Vancouver If you have a knack for leadership, a flair for customer service, and a desire to grow with a vibrant brand, we want to hear from you.
**What You'll Do**:
- Assist the Store Manager in overseeing daily operations to ensure smooth and efficient store functioning.
- Lead, train, and motivate our team members, fostering a positive and productive work environment.
- Ensure consistent beverage quality and adherence to our signature recipes.
- Manage inventory, handle daily ordering, and effectively control costs.
- Address customer inquiries and feedback, ensuring an exceptional customer service experience.
- Maintain impeccable store cleanliness and uphold all food safety standards.
- Assist with cash handling and manage POS system operations.
- Assume full responsibility for store management in the absence of the Store Manager.
**What We're Looking For**:
- 1-2 years of management or supervisory experience in the food and beverage retail industry (bubble tea shop experience is a big plus).
- Exceptional leadership, communication, and interpersonal skills.
- Fluent in Mandarin, both spoken and written.
- A strong sense of responsibility and proven problem-solving abilities.
- Familiarity with bubble tea preparation processes and store operations.
- Ability to thrive in a fast-paced environment and remain calm under pressure.
- Basic computer proficiency and experience with POS systems.
- Flexible availability, including **evenings and weekends**.
- Have own car and a valid driver's license
- Valid FoodSafe Level1 certificate
- Able to lift 25kg
- Able to stand for an extended amount of time
- A genuine passion for bubble tea culture
**What We Offer**:
- A competitive salary.
- Opportunities for professional growth and career advancement.
- A vibrant team and a friendly work environment.
- Staff benefits and discounts.
Pay: From $20.00 per hour
Expected hours: No less than 32 per week
**Benefits**:
- Casual dress
- Discounted or free food
- Store discount
**Language**:
- Mandarin (required)
Licence/Certification:
- Food Safe Level 1 (required)
Work Location: In person
Application deadline: 2025-08-10
Expected start date: 2025-08-18
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