Program Supervisor- Supported Visiting Home

**About The Link: Youth and Family Supports**

For more than 90 years, The Link has helped youth and families on a journey to healing, hope, and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse programs, The Link has a community of caring staff that work together to provide support through a 24-hour crisis line, youth resource centers, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports, and Skills4Life. With a strong foundation within the community and a focus on connection, unity, and compassion, the organization provides a vital link for youth and families in the province of Manitoba.

**About the Opportunity**

***:The Link requires a **Program Supervisor** for a full-time position within the new Supported Visiting Home which will facilitate supervised overnight family visits for children and families involved in the CFS system. The Supported Visiting home will provide a home like setting where family visits can take place for 3-7 days at a time and will have 24/7 staff onsite. The Program Supervisor provides oversight of the daily operations of the home and program. The Program Supervisor will support the Team Lead and Family Support Workers in supervising family visits, mentoring and coaching parents, supporting the family to engage in healthy activities and develop a positive parent - child relationship to help the family work towards reunification planning goals. The Program Supervisor ensures that staff in the home work from a person-centered, non-judgmental, trauma-informed, strength-based philosophy. The Program Supervisor is also responsible for collaborating across various systems to ensure that outcomes are in the best interest of the youth, and align with the overall mission and purpose of the program.

**PRIMARY RESPONSIBILITIES**: of the **Program Supervisor** include, but are not limited to:

- Provide holistic mental, emotional, physical, and spiritual support to families based on the teachings of the Medicine Wheel;
- Fulfilling all of the duties and responsibilities of the program’s Family Support Workers and Team Lead;
- Provide oversight, supervision and support of the program and staff;
- Provides on-call coverage;
- Interviewing, hiring, supervising and evaluating Family Support Workers and Team Lead in accordance with Agency Standards;
- Communicates with CFS agencies to gather intake information, agency case plan goals, supervision needs of the families accessing the resource;
- Scheduling of staff to ensure adequate coverage for the program;
- Ensures that staff team is providing excellent services and support to parents and children;
- Communicate concerns, needs, observations to CFS agencies, participate in systems meetings with agencies and collaterals as needed;
- Ensures that referral, intake and family visits are appropriately supervised and conducted in accordance with program expectations;
- Establish a trusting relationship with parents and their children;
- Assist Family Support Workers in supervising family visits within the visitation home as needed;
- Support parents by way of mentoring, coaching and teaching to parent independently and meet the needs of their children;
- Provide support and crisis intervention as needed;
- Provide mentorship, support and guidance to Family Support Workers and Team Lead;
- Schedules and leads staff meetings and training as required;
- Ensuring that all required financial documents are completed and remitted on time; proving receipts for all purchases and appropriate management of funds;
- Ensures all documentation is clear, accurate and professional;
- Ensures the physical maintenance of the facility and its contents and property as well as all equipment and vehicles purchased for the program;
- Ensures the facility has all needed supplies, groceries and other items to ensure families have everything they need for a successful and seamless visit;
- Attends The Link All Management and Program Staff meetings and contributes to the overall functioning of The Link;
- Works in collaboration with other teams and external service providers;
- Other duties as assigned.
- Love, Respect, Courage, Honesty, Wisdom, and Humility & Truth.

**Essential Requirements**
- Post-secondary education or a combination of education, work experience and lived experience may be considered;
- Two to three years experience working with families in a supportive manner;
- Prior leadership or supervisory experience;
- Experience working with vulnerable children and youth with an array of behavioral needs;
- Strong oral and written communication skills;
- Knowledge of trauma and resilience informed care;
- Strong counseling skills and experience in Relational Care, as well as excellent communication and interpersonal skills;
- Emergency First Aid and CPR