Warehouse Supply Chain Leader

**Responsibilities**:
**Warehouse SCL**

The Warehouse SCL plays a vital role in the Frito-Lay supply chain, driving results and managing change related to all operations functions in Cambridge. Specifically, the SCL has three overarching responsibilities: people and team development, site management, and customer service.

**Responsibilities**

**People and Team Development**:

- Interview, hire and coordinate training for all warehouse team members.
- Team members are responsible for a number of functions within the Distribution Center: receiving the product from manufacturing and moving product within the warehouse; preparing customer orders for delivery.
- Develop a cohesive and empowered team of employees with the technical and problem-solving skills to execute daily tasks as efficiently as possible.
- A SCL’s role in this process occurs through executing the SOPs Playbook action plans (alongside presence on the floor).
- In-depth hourly Labor Performance Management: managing Picker performance through several systems and providing real-time feedback and obstacle removal to improve performance.
- Pre-shift and mid-shift meetings are utilized as touchpoints to gain a pulse of the team and encourage and motivate the team multiple times each day.
- Business Reviews are more formal meetings each period to drive the team towards period and quarterly plan goals
- Manage all day-to-day people issues such as crewing, safety, specific employee issues, etc.
- Provide coaching through work withs and administer corrective action as needed
- Collaboration with the Sales Team is a daily expectation to ensure customer service needs are being met

Qualifications:
**Site Management**:

- Meet cost parameters; execute service targets and objectives through daily management of direct and indirect expenses.
- Direct expenses include labour efficiency (how many cases are outputted per hour worked) and accuracy (packing cases in a complete and exact manner).
- A heavy emphasis will be placed on supporting the frontline Team to achieve its Dynamic Standards Labor expectations.
- Additionally, all indirect expenses must be maintained, such as supplies, utilities, etc
- Ensure site regulatory compliance
- Manage warehouse space from both inventory and safety standpoints.
- In terms of inventory, ensure that pallets and cases are in appropriate lines and that all picking modules are replenished with the product.
- From a safety perspective, ensure that all pallets, forklifts, trash cans, etc. follow the site 5S plan (if currently in place).
- Be especially cognizant of pallets and product on 2nd and 3rd tiers, as mistakes at these levels could have serious safety implications
- Facilitate and execute site acceleration each year to continuously improve. Site acceleration occurs when a team of labour experts analyze current practices and develop action plans to improve efficiency and productivity

**Customer Service**:

- Serve as a liaison with manufacturing and general suppliers
- Execute product planning and ordering to ensure product availability without inventory overages.
- Limit compliance issues to ensure the product that is ordered is stocked in the warehouse.
- In addition, limit adjustment issues to ensure cases are packed accurately

**Qualifications**
- Bachelor's degree and/or equivalent work experience preferred
- 2-5 years’ experience utilizing a team-based approach to decision making
- Effective coaching, facilitation, presentation, and team-building skills
- People and leadership skills with track record of achieving positive business result