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Technical Writer

2 weeks ago

Burnaby, Canada Fortinet Full time

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic **Technical Writer**to contribute to the success of our rapidly growing business.
- Write and publish new feature guides, administration guides, reference materials, and use-case scenarios for new software releases
- Write concepts and tasks, including super tasks
- Use images to supplement text
- Receive and address feedback with the goal of filling content gaps and continually improving content Contribute to a strong, nimble, positive, and effective team

**We Are Looking For**:

- Experience working in software development environments
- Ability to convert complex technical information into clean, concise, and coherent end-user documentation in plain English
- Strong command of standard American English grammar and usage
- Experience using some or all of the following software: MadCap Flare, Adobe InDesign, and Adobe Illustrator
- BA or BS degree, preferably in computer science, computer engineering, electrical engineering, MIS, English, or a related field

**Why Join Us**:
Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most.

Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.