Inside Sales
2 weeks ago
**Who is Martin Sprocket & Gear?**
Martin is a progressive leader in the Power Transmission and Bulk Material Handling Industry, classified as an essential business. We are proud of our rich heritage dating back to our beginning in 1951 as a family-run organization. Fast forward to today, we have more than 25 locations in North America with 3 in Canada.
**Why is it great to work for us?**
As an employer of choice, we offer a stable work environment with equal leadership development and career growth opportunities. We take great pride in our people and believe they are our greatest asset.
- Supplemental Health Insurance is provided with premiums paid by the company.
- Retirement Savings Plan with Profit Sharing
- Growth Opportunities
**What will you do?**
In this role, you will sell manufactured components to internal and external customers while providing technical information, support, and service to customers.
- Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
- Secure and renew orders and arrange delivery; working closely with our machine shop and other facilities to manufacture and expedite orders.
- Enter orders and quotes perform quote follow-ups/analyses and follow through with ownership in a dynamic, fast-paced environment.
- Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
- A complete extensive hands-on training program is provided.
- Focus on career growth and personal development.
- Salaried, non-commission position with full benefits and an excellent group RRSP profit-sharing plan.
- Schedule: Monday - Friday, 8:00 AM - 5:00 PM
**What are we looking for?**
We're looking for engaged individuals who are adaptable to a changing environment, take pleasure in learning, enjoy working with others, and continue to make Martin great.
**Skills/Experience**:
- 1-2 years of sales/customer service experience is preferred.
- Mechanical aptitude or technical inclination is required.
- Excellent interpersonal and communication skills (bilingualism in French/English an asset)
- Un-yielding commitment to customer service
- Team approach to achieving high performance.
- Self-management with the drive to succeed and achieve goals.
- Independent ability to evaluate situations, solve problems, and make decisions.
- Ability to thrive in a dynamic, fast-paced, multi-tasking environment.
- Recognition and ability to effect change and contribute to the organization's goals.
- Computer proficiency and organizational skills
- Energetic and positive with a willingness to grow skillset.
**Education**:
- A High School Diploma is required.
- College diploma or University degree preferred.
- Disclaimers_
- Martin Sprocket & Gear is an EEO Employer and E-Verify participating employer and we do not discriminate based on race, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, marital status, or veteran status._
**Experience**: Preferred
- 1 - 2 years: Customer Service
**Education**: Required
- High School or better
**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
**Motivations**: Preferred
- Self-Starter: Inspired to perform without outside help
- Job Security: Inspired to perform well by the knowledge that your job is safe
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