Inside Sales

1 week ago

Ayr, Canada Martin Sprocket & Gear Canada Inc. Full time

**Who is Martin Sprocket & Gear?**

Martin is a progressive leader in the Power Transmission and Bulk Material Handling Industry, classified as an essential business. We are proud of our rich heritage dating back to our beginning in 1951 as a family-run organization. Fast forward to today, we have more than 30 locations in North America.

**Why is it great to work for us?**

As an employer of choice, we offer a stable work environment with equal leadership development and career growth opportunities. We take great pride in our people and believe they are our greatest asset.
- Supplemental Health Insurance provided with premiums paid by the company
- Retirement Savings Plan with Profit Sharing
- Growth Opportunities

**What will you do?**

As an Inside Sales professional you will sell manufactured components to internal and external customers while providing technical information, support, and service to customers. Daily responsibilities include but are not limited to:

- Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
- Secure and renew orders and arrange delivery; working closely with our fabrication shop and other facilities to manufacture and expedite orders.
- Enter orders and quotes and perform quote follow-ups, analysis, and follow-through with ownership in a dynamic, fast-paced environment.
- Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
- A complete extensive hands-on training program is provided.
- Focus on career growth and personal development.
- Salaried, non-commission position with full benefits and an excellent group RRSP profit-sharing plan.
- Schedule: 1st Shift, Monday - Thursday, 8:00 AM - 5:00 PM and Friday, 8:00 AM to 4:30 PM.

**What are we looking for?**

We're looking for engaged individuals adaptable to a changing environment, who take pleasure in learning, enjoy working with others, and continue to make Martin great.

**Skills**:

- 1-2 years of sales/customer service experience is preferred
- Mechanical aptitude or technical inclination required
- Excellent interpersonal and communication skills
- Un-yielding commitment to customer service
- Team approach to achieving high performance
- Self-management with the drive to succeed and achieve goals
- Independent ability to evaluate situations, solve problems, and make decisions
- Ability to thrive in a dynamic, fast-paced, multi-tasking environment
- Recognition and ability to effect change and contribute to the organization's goals
- Computer proficiency and organizational skills
- Energetic and positive with a willingness to grow skill set

**Education**:

- High School Diploma required
- Technical College Diploma or University degree preferred

**Experience**: Preferred
- 1 - 2 years: Customer Service

**Education**: Required
- High School or better

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

**Motivations**: Preferred
- Self-Starter: Inspired to perform without outside help
- Job Security: Inspired to perform well by the knowledge that your job is safe

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