Credit & Collections Clerk
5 days ago
**Company Biography**
Utilities Kingston is located in Kingston, Ontario, equi-distant from Toronto, Montreal and Ottawa, where the St. Lawrence River meets Lake Ontario and the Rideau Canal (a UNESCO World Heritage site) - Kingston is a stunning, historic city that consistently ranks as one of the best places to live in Canada. Kingston’s 123,363 community-minded citizens enjoy an outstanding quality-of-life enhanced by recreational and creative opportunities and supported by excellent health care facilities and municipal services, programs and facilities.
Utilities Kingston is unique in Ontario, combining water, wastewater, gas, electricity and telecommunications services in one company under the leadership of a single C.E.O. This shared services delivery model gives Utilities Kingston clear advantages in cost savings and customer service over other utility providers in the province. Utilities Kingston has provided the residents of Kingston with safe and reliable utility services for more than 150 years.
**Primary Duties**
**Education, Certification and Other Qualifications Required**
- Two (2) year Diploma from an accredited College in an administration field or an acceptable equivalency of related education, training and experience.
- 1-3 years of experience in a credit and debt collection environment would be considered an asset.
- An understanding of the City of Kingston's municipal by-laws with regards to utility services would be considered an asset.
- An understanding of the Ontario Energy Boards rules for Customer Service would be considered an asset.
- Knowledge of legislation relating to debt collection and insolvency and familiarity with relevant standards and procedures.
- Proficient in the use of Microsoft Office Suite of Products (Word, Excel, Outlook)
Strong mathematical skills, dependability and good organizational skills.
- Ability to work independently and as part of a team in demanding conditions requiring focus.
- Excellent written and verbal communication skills to communicate with a variety of audiences and the ability to deal effectively with challenging verbal interactions on a daily basis
**Special Working Conditions/Conditions of Employment**
**Closing Statement**
Your resume and/or cover letter must clearly demonstrate how you meet the requirements of the position.
**Accessibility Statement**
Appropriate accommodations will be provided as required by the Accessibility for Ontarians with Disabilities Act (AODA) upon request.
**Employment Equity
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