Quality Supervisor

7 days ago

Scarborough, Canada Mondelēz International Full time

**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It With Pride.**

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

**How you will contribute**

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

**What you will bring**

A desire to drive your future and accelerate your career and the following experience and knowledge:

- Relevant experience in a laboratory.
- Working efficiently on a team
- Flexibility and adaptability to meet customer/business requirements
- Attending to detail and following written instructions
- Communicating effectively, verbally and in writing
- Project management and working on multiple activities at the same time

**More about this role**

**More about this role**
- Responsible for day to day quality management at the site overseeing a team of 5 Quality technicians covering 24/7 operations.
- Own the following programs: Hold and Release, Specification Management (including iQS) and Net Contents. Ownership includes maintaining and executing all aspects of these programs with a continuous improvement mindset.
- Lead Root Cause Analysis for Quality Incidents from onset to action closure.
- Accountable for all aspects of people management including scheduling, training, employee relations and people development.
- Partner with operations to build capability, execute trials, first productions and deploy Manufacturing Standards.

**What extra ingredients you will bring**:

- 4+ years of food/pharmaceutical Quality experience
- B.Sc in Food Science or related field
- HACCP, IL6S experience required
- Action oriented with strong root cause analysis skills

**Work schedule**:
Day Shift with the ability to support off shifts as needed.

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Job Type

Regular

Supply Chain Quality Assurance

Product Quality, Safety and Compliance

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