Hotel Revenue Manager

**Purpose**: Under the general guidance of the General Manager and within the limits of establishing Novotel Ottawa’s policies and procedures, the Revenue Manager directs the activities of the Revenue department to ensure the achievement of established quality standards and hotel revenue and profit goals.

**Responsibilities**:

- Ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel.
- Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms and Restaurant and other revenue streams.
- Effectively communicates a compelling Total Hotel Profit Optimization vision
- Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
- Creates accurate short and long-term forecasts, achieving forecast accuracy across all profit streams.
- Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
- Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
- Maximizes net room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
- Continuous analysis of changing channel distribution models and the impact on consumer booking trends.
- Operates hotel and corporate pricing strategies in all distribution channels. With rate integrity a cornerstone of our pricing strategy, the Revenue Manager will maintain rates which promote integrity and which protect the order of long-term customer value.
- Works with Hotel Management Team to determine effective and engaging rate offers (packages) for right customer/channel
- Ensures the hotel’s representation is accurate, engaging and supports the hotels selling strategy in all distribution systems.
- Completes all rooms and revenue forecasting to accurately project unconstrained demand.
- Tracks and analyzes competitive set pricing and yield strategies, understanding the comp set’s reaction to changes in the marketplace.
- Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel revenue management strategies and understand their role in the plan.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Assist in emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.
- Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts.
- Perform other duties as assigned.
- Serve as manager on duty.

**Qualifications**

The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Minimum of three - five years related experience in Revenue Management in similar size property
- Strong computer and program adaptation skills
- Bachelor’s degree and/or Hotel Management degree and/or equivalent experience
- Strategic thinking with a proven ability to mobilize theory into action successfully and proactively
- Previous operations experience an asset
- Excellent communication and organizational skills

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Relocation assistance
- RRSP match
- Store discount
- Wellness program

Work Location: In person