Case Manager
1 week ago
Are you passionate about supporting individuals with disabilities and complex barriers to achieve meaningful employment? We are seeking a compassionate and motivated **Case Manager** to join our **Work It Forward** program. In this role, you will work alongside Occupational Therapists and Job Developers to help clients build confidence, develop job readiness, and progress toward successful employment.
**About the Role**
As a Case Manager, you will guide clients through all four phases of the program, combining one-on-one coaching with group facilitation. Using a trauma-informed and strengths-based approach, you will help clients identify their goals, create personalized action plans, and access the tools and supports needed to succeed. You’ll play a pivotal role in keeping clients engaged, ensuring accessibility, and tracking progress in alignment with the clinical insights of our Occupational Therapy team.
**Responsibilities**
- Conduct intake, orientation, and needs assessments, supporting the OT during evaluations.
- Facilitate career exploration and co-develop individualized action plans.
- Support clients in simulated work activities, monitoring progress and providing coaching.
- Deliver workshops on job skills, self-regulation, stress management, and workplace communication.
- Provide ongoing one-on-one progress meetings, employment readiness coaching, and transition support.
- Assist with onboarding and workplace integration during employment placements.
- Maintain accurate client records and contribute to program reporting.
- Collaborate with internal team members, community partners, and external supports to ensure wraparound service coordination.
**Qualifications**
**Required**:
- Diploma or degree in Social Work, Psychology, Disability Studies, Human Services, or related field.
- 2+ years’ experience in case management, ideally in employment, disability services, or mental health.
- Strong knowledge of trauma-informed, strengths-based approaches.
- Experience supporting clients with cognitive, psychosocial, or neurodevelopmental barriers.
- Excellent interpersonal, facilitation, and documentation skills.
- Proficiency in Microsoft Office and comfort with case management systems.
**Preferred**:
- Experience in interdisciplinary or OT-led service delivery.
- Familiarity with assessment tools (e.g., MOHOST, DOA) - training available.
- Group facilitation experience with diverse learners.
- Knowledge of inclusive employment practices and the Alberta labour market.
- Training in motivational interviewing, conflict de-escalation, or mental health first aid.
**Job Types**: Full-time, Permanent
Pay: $55,000.00-$62,000.00 per year
Work Location: In person
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